InBody guarantees that Product has been approved through qualified test procedures under severe conditions.
Warranty period: InBody warrants that there are no physical defects to the Product for one (1) year from the date of delivery.
The purchaser is responsible for any or all risks arising from the use of the Products. InBody disclaims any other warranties, including but not limited to the warranties of merchantability, fitness for specific purposes, and implied warranty regarding ownership or non-infringement, whether express or implied, to the maximum extent permitted by the applicable laws.
Repairs shall not be provided under warranty, and are excluded, when damage, or malfunction to a Product results from:
- Customer abuse, misuse, negligence or any other defect caused by a user.
- Customer fails to follow the installation, operation, or maintenance instructions described in the applicable Product setup/user’s manual.
- Any defect or damage caused by natural disasters (storm, flood, earthquake, etc.), power failures or surges, actions of third parties, and any other event outside InBody’s reasonable control or not arising under normal conditions.
- Customer or any unauthorized entity disassembles or modifies internal Product parts or programs.
InBody will repair and ship back the repaired Product in a timely matter based on the date of the receipt of the defective Product. You may call InBody’s customer service team for return date information. In the event of Product malfunction during the warranty coverage period:
The customer will call InBody and InBody will diagnose the Product malfunction remotely. InBody shall advise the customer which Product component is most likely the cause of the malfunction.
If an initial or subsequent diagnosis confirms that a failure exists beyond the customer’s ability to correct, InBody may find it necessary to return the Product to InBody for servicing.
If needed, the customer must package the defective Product in its original box for return to InBody. The customer will pay the shipping costs for returning the defective Product to InBody, unless otherwise exempt by InBody, in its sole discretion. InBody will repair the defective Product and return it to the customer with InBody paying the shipping costs back to the customer. If customer requests a loaner Product during repair, which InBody may grant, at its sole discretion, customer will be responsible for all shipping charges.
- Regarding InBody’s professional line of body composition analyzers, which includes the InBody270, InBody570, and other such Products, as a condition of this warranty, the customer will advise InBody promptly of the change of location of the owned Product.
- The warranty is valid for InBody-manufactured Products only. InBody will not be held responsible for any Product accessory items, including accessories manufactured by third parties.
- This warranty is only valid for the purchaser with which InBody has entered into an agreement. Should the Product change ownership, the warranty shall be deemed void, and an extended warranty cannot be purchased by new owners.
- Customers outside of warranty coverage are liable for the expense of parts, labor, and all shipping charges.
- The extended manufacturer’s warranty begins on the last date of the previous warranty and covers all angles of the previous warranty.
- An extended warranty may not be further extended following initial purchase.
- For more information on InBody’s extended warranties, please contact an InBody sales representative.
