Osaki OS-Pro Paragon 4D Massage Chair black

Osaki OS-Pro Paragon 4D Massage Chair brown

Osaki OS-Pro Paragon 4D Massage Chair beige

Osaki OS-Pro Paragon 4D Massage Chair grey

Osaki OS-Pro Paragon 4D Massage Chair

Name: Osaki OS-Pro Paragon 4D Massage Chair
Brand: Osaki
SKU: PARAGON-BLK
Price: 6999.0 USD
Availability: InStock
Rating: 4.6 (11 reviews)

by Osaki

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$7,999.00

$7,999.00 - $7,999.00

$7,999.00

$6,999.00

$6,999.00 - $6,999.00

$6,999.00

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✓ Questions? Call an RFA Team Member: 1-855-864-6442

WE PRICE MATCH BIG BOX STORES ON THIS MODEL. CALL, CHAT, OR EMAIL FOR PRICE MATCH.

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30 Day Hassle Free Returns & Exchanges

While we fully believe in every product that we sell, we understand that you might have second thoughts or your product may not be everything you hoped for. For that reason, we offer a 30-day hassle free Return Policy for most of our products.

If you decide you want to return an item for any reason within 30 days of receiving your order, please contact our customer service team.

Easy Return & Exchange Policy Guidelines

Return Policy Guidelines

Must be returned in its original boxes. If not an additional charge will be applied.
White-Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.
Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
Financing Fees are non-refundable. These range from 10%-15%.

How do I return my product?

The return process is simple. Just contact a Recovery for Athletes expert to get your Return Authorization (RA) number and the correct address to send your item. Please be sure that the item is returned in its original condition and that it is packed in its original boxes. Products returned improperly will not be accepted. Restocking fees and return shipping charges will apply.

Cancellations

All canceled orders are subject to your cc fees (3%) or if financed through Affirm then it is a 5% fee, which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.

30-Day Satisfaction Guarantee

At Recovery for Athletes, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Restocking fees are common in the industry, and rates may vary. Currently, Human Touch and Cozzia charge a restocking fee of 15%, while Synca has a restocking fee of 20%.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

Conditions/Fine Print

Due to factory personalization and cost, the return policy does not apply to Luraco i9 Max Billionaire Edition and Luraco i9 Max Royal Edition.
For Medical Breakthrough Chairs Only- Once you receive the chair, you have 7 days to use the chair. If you are unhappy with your chair for whatever reason, please call us to request a return merchandise authorization number. You can return the chair within 7 days of receiving it. Please remember that all items for return should be in their original condition and packaging. The original packaging can be purchased for $550 which includes all of the pads and boxes if you do not have it. It is the sole responsibility of the customer to keep the original cartons and packaging. You must also put the chair back in the original packing and strap it on the pallet it came in prior to the freight company picking it up. Customers are responsible for all freight shipping charges and white glove fees, as well as a 25% restocking fee no matter what was offered when you purchase the chair. After receiving the massage chair and inspection, we will issue a refund of the chair. Please note that to be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days RMA was issued.

Osaki | OS-Pro Paragon 4D

Osaki OS-Pro Paragon 4D Massage Chair

Two decisions separate the OS-Pro Paragon 4D from the Osaki 4D chairs beside it. The first is the shape of the track. The Paragon runs an L-track, one long continuous path from the neck, down past the lower back, and wrapping underneath the back of the thighs. Osaki put the gain at about 50 percent more massage area than an average S-track chair. The second is where the heat comes from. On most chairs heat sits in a pad behind the upholstery. On the Paragon the back roller itself heats up, so the warmth arrives at the same point as the pressure, moving with the roller the way a hot stone moves under a therapist's hand.

Heat appears twice more. Spinning reflexology rollers under the footrest warm the soles as they turn, and the temperature is adjustable from the remote through a TEMP + and TEMP - control. The rest of the chair reads like the 4D tier it belongs to: a 4D massage mechanism, body scan technology that maps the neck and back before the program starts, zero gravity reclining, space saving that holds the chair 3.15 in. off the wall, automatic leg extension of 8.7 in., voice recognition for nine spoken phrases, and Bluetooth speakers around the headrest. Osaki's specification sheet gives maximum user weight as 260 lb. The OS-Pro Paragon 4D ships in Black, Brown, Beige and Grey.

Automatic leg extension, 8.7 in. Voice recognition, 9 phrases Timer from 5 to 30 minutes Zero gravity reclining

Inside the chair

A Longer Track and Three Sources of Heat

Track geometry decides where a massage chair can reach. Heat decides how the tissue takes it. The OS-Pro Paragon 4D makes an unusual choice on both.

📏

The L-Track, and How It Differs From an SL-Track

An S-track follows the natural curve of the spine and stops around the lower back. An L-track keeps going: one continuous run from the neck, past the tailbone, and around underneath the thighs. An SL-track is the hybrid, an S-shaped upper section with an L-shaped extension bolted on below. The Paragon uses the simpler geometry, a single uninterrupted path, which Osaki rate at about 50 percent more massage area than an average S-track chair.

Neck to under the thighs

🌡

The Heated Back Roller

The roller heats up and carries that heat with it along the track, which puts a far greater surface area under warmth than a fixed heating pad covers. Osaki compare the sensation to hot stones working from the neck to the hamstrings. Temperature is set from the remote with a TEMP + and TEMP - control, so the heat is a level you choose and not a switch.

Heat travels with the roller

👣

Heating on the Foot Rollers

Spinning reflexology rollers sit at the bottom of the footrest and knead the soles. As they spin they run heating therapy around the foot area at mild to strong pressure. The footrest is also covered over the toes, which keeps the warmth in the foot cavity through the session. This is the only chair in this group of three that heats the back roller and the foot rollers together.

Warm, covered foot cavity

🔍

Body Scan Technology

Before a program starts, the Paragon scans the key areas of the neck and back to set how much pressure the rollers apply. It detects shoulder height specifically, and that reading can be recalibrated by hand once the scan finishes. On a track this long, the scan is what stops a fixed roller path from arriving in the wrong place on a taller or shorter back.

Shoulder height, recalibrated

The numbers

Eight Figures From the Paragon Spec Sheet

Every figure below comes from Osaki's published feature list and specification sheet for the OS-Pro Paragon 4D.

📏

L-track, neck to under the thighs

About 50% more area

🌡

Heated back roller with TEMP control

Adjustable temperature

👣

Heating on the foot rollers

Covered footrest

⚙

4D massage mechanism

Speed and rhythm control

🎤

Voice recognition of 9 phrases

Microphone by the speaker

🦵

Automatic leg extension of 8.7 in.

Extendable footrest

🏦

Reclines 3.15 in. from the wall

Space saving technology

🏋

260 lb maximum user weight

Osaki specification sheet

Closer look

Three Parts of Living With the Paragon

Legs and feet

Leg Extension That Measures You First

The ottoman scans your legs to find the right length for your height, then the foot component extends or retracts within a range of 8.7 in. under its own power. You can also set it by pressing down with your feet to tell the leg scanner the position is right, or drive it out and back from the remote. Once the legs are set, the footrest closes over the toes and the spinning reflexology rollers underneath go to work with heat. A covered foot cavity holds that warmth in place while the rollers turn.

Ottoman leg scan for user height
Automatic leg extension across 8.7 in.
Foot pressure or remote control to set the length
Covered footrest over the toes
Heated spinning reflexology rollers under the soles

8.7 in. extension Leg scan Heated foot rollers

Controls

Nine Spoken Phrases and an LED Remote

A small microphone sits near the speaker and recognises nine phrases, which is enough to change massage mode without reaching for anything. The remote handles everything else on an LED display that shows where the rollers are, which part of the body is heating, and whether zero gravity is engaged. Its menu covers Neck and Shoulder, Lower Back, Auto, Manual, Advance and Air Massage, and the timer sets in five-minute steps from 5 minutes up to 30. A pocket on the chair holds the remote between sessions.

Voice recognition of 9 phrases
LED remote showing roller position and heat zone
Menu: Neck and Shoulder, Lower Back, Auto, Manual, Advance, Air Massage
Timer in 5-minute steps, 5 to 30 minutes
Remote pocket on the chair

9 voice phrases LED display 30-minute timer

Position

Zero Gravity, Three Inches Off the Wall

Zero gravity reclining brings the knees above the chest and puts the full weight of your back onto the backrest, which is what lets the rollers press into the spine at full intensity: the body stops holding itself up and the track takes over. Reclining that far usually costs floor space. Space saving keeps the OS-Pro Paragon 4D within 3.15 in. of the wall through the movement, so the chair can live against a wall in a room that has no space to spare behind it.

Zero gravity reclining, knees above the chest
Back weight carried by the backrest
Space saving to within 3.15 in. of the wall
Upright footprint 33.0 in. (W) × 63.0 in. (L) × 50.0 in. (H)
Surround sound Bluetooth speakers around the headrest

Zero gravity 3.15 in. clearance Bluetooth audio

Compare

Three Osaki 4D Chairs in the Middle of the Line

All three run a 4D mechanism at a similar level. They separate on where the hardware goes: rotation at the ankles, air coverage across the body, or heat in the rollers themselves.

Osaki 4D Achilles

The only chair here whose footrest rotates a full 360 degrees, clockwise, counterclockwise and alternating, working the ankle joint itself.

4D rollers 40 air cells 19 auto programs 360-degree footrest

Shop the Osaki 4D Achilles

Osaki Platinum 4D Ultima

The widest air coverage of the three at forty-eight cells, with heat at both the lumbar and the calves and a 270 lb capacity.

4D rollers 48 air cells 270 lb capacity Lumbar + calf heat

Shop the Osaki Platinum 4D Ultima

You're Here

Osaki OS-Pro Paragon 4D

Runs an L-track where the other two use an SL-track, and is the only one of the three that heats the back roller and the foot rollers together.

4D rollers L-track Heated back roller Heated foot rollers

Currently viewing

Questions

Frequently Asked Questions

An S-track follows the curve of the spine and finishes around the lower back. An L-track carries on in one continuous run past the tailbone and around underneath the thighs. An SL-track is the hybrid of the two: an S-shaped upper section with an L-shaped extension below it. The OS-Pro Paragon 4D uses the plain L-track, a single uninterrupted path, which Osaki rate at about 50 percent more massage area than an average S-track chair. The two chairs compared above both use SL-tracks.

The heat moves. A pad warms one fixed area of the backrest. On the Paragon the roller itself heats and carries that warmth along the whole L-track, so a much larger surface area sees heat over the course of a program. Osaki describe the sensation as hot stones working from the neck to the hamstrings.

Yes. The remote carries a TEMP + and TEMP - control for adjusting the heating temperature. The LED display also shows which part of the body is currently heating.

Under the feet. The spinning reflexology rollers at the bottom of the footrest run heating therapy as they turn, at mild to strong pressure. The footrest is covered over the toes, which keeps the foot cavity warm through the session.

Osaki's specification sheet for the OS-Pro Paragon 4D gives 260 lb. The older marketing copy on this listing states 220 lb. Both figures come from Osaki and they do not agree. We publish the specification-sheet figure of 260 lb because that is the document the rating belongs on. If your decision turns on that number, ask us to confirm it with Osaki before you order.

A small microphone sits near the speaker and recognises nine phrases, which are used to manage the massage modes. Osaki publish the phrase list in the manual, in the Manual tab below.

The foot component extends and retracts automatically within 8.7 in. The ottoman scans your legs first to find the length that matches your height. You can confirm a position by pressing down with your feet, or adjust it from the remote.

The timer sets in five-minute steps from 5 minutes to 30 minutes. Program selection on the remote covers Neck and Shoulder, Lower Back, Auto, Manual, Advance and Air Massage.

It maps the key areas of the neck and back to set roller pressure, and it detects shoulder height specifically. Once the scan finishes, the shoulder position can be recalibrated by hand if the chair has read you slightly high or low.

Space saving holds the chair within 3.15 in. of the wall as it reclines. The recline itself is a zero gravity position that brings the knees above the chest and transfers the weight of your back onto the backrest.

Upright it measures 33.0 in. (W) × 63.0 in. (L) × 50.0 in. (H). Reclined it measures 33.0 in. (W) × 74.5 in. (L) × 37.0 in. (H). Minimum door width is 33 in. and the chair weighs approximately 289.9 lb. Full dimensions are in the Dimensions tab.

Four colours: Black, Brown, Beige and Grey, all the same chair. Rated voltage is 110 to 120V at 60Hz, a standard household outlet. Shoulder width is 20 in. and seat width is 15.5 in. on the specification sheet, so check those against your own measurements before ordering.

3 Year Standard Manufacturer's / Parts & Labor Warranty

This NON-TRANSFERRABLE Warranty is provided by Titan Chair LLC.

We guarantees that your qualified product will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects during the first THREE (3) years of ownership, excluding specific limitations contained herein.

What Is Covered*:

This warranty explicitly covers all parts, labor and framework of the chair.
This warranty includes parts costs and labor for the first year at no cost to the customer.
This warranty includes parts costs covered for the second year at no cost to the customer.
Structural Framework on selected products carries for three (3) years.
The additional extended warranties includes parts and labor costs covered at no cost to the customer.

What Is NOT Covered*:

Any shipping expenses incurred. Transportation damage; theft; abuse; neglect; vandalism.
Damages incurred due to shipping and handling, dropped products, improper installation, and/or unauthorized repairs do not constitute a defect under this warranty.
Modifications or altered conditions of the original product, improper use of electrical/power supplies, electrical disturbances and power surges.
Malfunctions due to improper use as well as unreasonable use or maintenance including failure to follow operating instructions.
Any environmental conditions (examples: fire, floods, rust, corrosion, sand, dirt, windstorms, hail, earthquakes, and/or tornados) or any other exposure to weather conditions.
This warranty does not include normal wear and tear including velcro or zipper malfunction, or tears in any fabric covering by abuse. Failures or attached points in stitching, Velcro, and zippers do not constitute as a defect for warranty.
Softening/ hardening of foams and filling composites in pillows and pads; Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those items naturally change with use.
Natural patterns and grains and variations in leather will not constitute as a defect under this warranty, as no two pieces of fabric are identical.
The warranty shall not apply if the product has been damaged physically, whether intentionally or due accident or neglect: including stains, fluids, mold, water damage, animal damage, cuts, burns or is otherwise unsanitary, damaged or soiled.
Products used in commercial or corporate settings.
Products purchased from unauthorized dealers.
Under this warranty, if a product is determined to be unfixable and requires replacement, the customer is responsible for placing the chair in the garage or another accessible location for the driver to pick up. The returned item must be properly packaged; otherwise, the agent will not be able to pick it up. Upon delivery, the delivery agent will place the chair in the driveway or the nearest accessible area, such as the garage.

Implied Warranty & Other Damages:

Any implied warranties shall be limited to the duration of the 1 year portion of this limited warranty, and with regard to structural framework, limited to the duration of the 3 year portion of this limited warranty.
By making a purchase, you agree that Titan Chair LLC. will not be liable for any items damaged and/or lost while en route to the specified address. Any claims for such loss or damage must be addressed and resolved with the designated carrier.
In no case will Titan Chair LLC. be liable for incidental or consequential damages, whether such damages are claimed on account of breach of warranty, breach of contract, negligence or strict/product liability, including without limitation, damage to property (other than the product) or other economic losses.

How to obtain warranty service:

You must provide proof of purchase for any warranty claim.
You must obtain a return authorization number in order to ship products to a service center.
You may obtain service advice, or an RMA number by contacting the Titan Chair LLC Customer Service department toll-free at 1-888-848-2630 ext.3.
This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Titan Chair, LLC Warranty Limitations and Exclusions

Warranties are non-transferable, and do not cover any damage or loss caused by: use in a commercial or corporate setting; failure to follow operating instructions; Electrical disturbances and power surges; dropped product; including but not limited to remote controls; Damage resulting from improper use or maintenance; vandalism; environmental conditions; exposure to environmental conditions (rust, corrosion, sand, dirt, wind, hail, earthquake, tornado, fire, flood); loss of use during the period that the product is being repaired; products purchased from unauthorized resellers; alterations or modifications of original condition; theft; neglect; unauthorized repairs; loss of power.
Damage that occurred due to shipping and handling does not constitute a defect under this warranty. Fading, wearing, and the pilling of fabrics does not constitute a defect under the warranty. Failures of attach points such as stitching, Velcro, and zippers do not constitute a defect under this warranty. Under no circumstance shall Titan Chair, LLC or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical, etc.), even if any party has been advised of the possibility of such damages.
Warranties are only valid within the 48 contiguous United States and Canada, provided the equipment has been operated according to the instructions accompanying it. All warranties begin on the DATE OF PURCHASE. Titan Chair, LLC, at its sole discretion, will repair or replace any defective part within a reasonable time frame.

Free Curbside Delivery – Average Shipping Time 7-10 Days

Curbside Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair to a carport or first-floor entryway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

Threshold Delivery – Average Shipping Time 7-10 Days

Threshold Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair inside your home (no stairs) just inside the doorway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

White Glove Delivery – Average shipping time 10-16 Days

In-Home Delivery and Assembly is the same as White Glove Delivery. Your massage chair will be shipped via Freight to the White Glove Delivery warehouse. They will contact you to schedule a delivery time and date when they receive your order.

The White Glove Delivery team consists of a two person installation team that will deliver (up to 2 flights of stairs), unpack, and install your massage chair in your room of choice. These are not professional massage chair installation experts but a furniture installation team. They may or may not have installed your massage chair model before.two-person

Overall rating: 4.6363635 / 5 from 11 reviews.

AI Generated Review Summary

Summary topics

Review topics: ["features","chair","massage","rollers","programs","speakers","information","recovery"].

Review highlights

Reviews

Great firm massage, heated rollers are not hot

"Short Version: Pros: 1. Firm, deep massage of arms, back, calves, hips, neck/head and feet. One of the best I tried in this price range. 2. Good auto programs. 3. Low profile, takes up surprisingly little space. 4. Works for 5’5” to 6’2” (up to shoe size wide 12) 5. Speakers are acceptable, not great. 5. Good customization of the foot rollers and airbags. 6. 2 different zero gravity positions Cons: 1. Can be too hard of a massage 2. Menu screen is too bright at night. 3. Remote lacks backlight buttons. 4. Heated rollers are useless and it makes me angry 5. Manual is poorly written and voice menu poorly laid out/too small to be useful 6. 4D feature is not discernibly different from non-4D In short: I am happy with the excellent, firm massage this provides and it’s helped my back/legs/neck a lot. In this price range, this is an excellent chair. However, if I had to repurchase I would get a 3D chair with traditional heating because of cons 4 and 6. Long version: I have owned the Osaki Paragon since Sept 2024. I purchased it for my chronic neck stiffness, muscle relaxation after exercise, and sciatic pain. I have used massage chairs from the Alfine/iRest brand, and the Infinity brands either in stores or at the houses of friends and family. I liked the iRest but wanted a firmer massage. I hated the Infinity and found them to fit my body very poorly. The Osaki is much, much better. When I obtained this chair, I was delighted by the hard, intense massage (especially the calf massage which blows my mother’s $1000 more expensive iRest out of the water). It can take some getting used to (it’s almost too hard at times) but wearing sweatpants, socks, and a sweatshirt can help while you grow accustomed to it. I also padded down the back of the chair with a folded over blanket when my sciatica was too painful and this worked well. The foot rollers can be turned on and off. The intensity of the airbags can be adjusted for all auto-programs but you need to select the program first THEN adjust the chair position and air bag intensity etc. Also, if you have big feet, the foot well in this surrounds them on all sides. Excellent for a solid foot massage but anything bigger than a men’s 12 won’t fit comfortably. Also, it is VERY important to seat yourself correctly in this chair. If your knees are too low in the calf rollers it will hurt A LOT. If your hand massage is too weak you’re probably too far back. Move your hands to your fingers just overlap the edge of the “hot dog” airbags and it’ll be better. The auto-programs are excellent. I like Relief and Recovery the best. The Stretch program is excellent for hips/back/calves but a little intense (as in you may want to stretch before you let it Stretch you). The Relax is the softest program (yes, softer than Soft) and good for when you wake up in the middle of the night and want to get back to sleep. On a separate note for middle of the night users, the menu is BLINDING (will leave a giant mark in your vision for 5 min) and there is no way to adjust the brightness. You can turn off the lights on the side of the chair in the settings menu. The keys are not backlit so you have to memorize them if you want to use them at night. I do love that the remote is wired so I don’t lose it. As someone who actually reads the manual of products, this manual sucks. It basically has how to set up the chair and a basic instruction on the voice menu. It tells you nothing about the programs and the names of the programs on the voice menu do not match the menu in the chair (example: Chinese Massage on voice manual is Relief on the remote). The manual is useless for hooking up the speakers but just turn on your bluetooth and you’ll see some big mess of letters pop up. Select that and you can get them to play. The speakers are okay for the every day person streaming relaxing music off youtube. Audiophiles will complain that it has that “all mids” vibe but I hear the base just fine. The heated rollers are the biggest disappointment. For something advertised as “like a hot stone massage”, they can barley take the chill out of the chair fabric. I consider them completely useless and am frustrated that I paid more for that feature. It’s not that mine are broken, when we peel back the fabric they are warm, it just can’t reach you. I don’t feel the 4d feature is worth it. I turn it on, I turn it off. I can’t tell the difference. I wouldn’t pay more for it knowing that. Osaki, if you read this, double the wattage of the heaters and skip the 4d. Don’t include a feature on a chair just to advertise your bells and whistles it when they don’t work well. Spend the money on making the features you give the chair as good as the massage because the massage is great."

— M. W. (4/5)

Great Chair

"I had the white glove delivery which went really well. Set-up was quick and the guys moved it into the position I wanted. Still going through all the programs to find the ones I like the best. The blue tooth speakers are great and easy to use. I have found that I like to use it right before bed to help me relax and that has been working great. Great chair in it’s price range."

— Susan (5/5)

Haven't recieved it yet

"Haven't recieved it yet"

— Joe J. (5/5)

Wonderful Chair

"After trying a friend's chair that was on the higher end, we took the plunge and purchased this chair. Best purchase we ever made!"

— lori p. (5/5)

Purchase of Osaki Pro Paragon Massage Chair from Recovery for Athletes

"I ordered the Osaki Pro Paragon 4D chair on December 1, 2021 as a Christmas present for my wife. Since the delivery was stated as 2-3 weeks, I was confident we would get it in time for Christmas. After many telephone inquiries regarding delivery, I was told that the shipper to which the chair was sent went out of business and our chair was somewhere on a loading dock. Many calls and emails requesting updates followed. We were told a new chair was ordered and would be arriving the end of the second week in January. We were instructed to follow the shipping carrier Cerva Logistics website. We scheduled service from 2 Men and a truck to be on call at our home for the first scheduled1/19/22 delivery to bring this chair into our homes second story. We made arrangements to be at our home from 12:00 - 4:00 as requested, but the trucking firm / chair did not show. I contacted Recovery for Athletes again who assured us the chair was in CEVA hands and should have been delivered. We scheduled service again from 2 Men and a Truck to be at our home for a second "scheduled " delivery on 1/22/22. We made arrangements a second time to be present at our home and 2 Men and a Truck to be on call from 12:00 - 4:00 as requested, but the chair again did not show. I contacted Recovery for Athletes who once again assured us the chair was in CEVA hands and should have been delivered. Please note that it cost me $140.00 each time I to reserve the movers. I sent Recovery for Athletes an email stating they had debited my Discover account on 12/2/21 the $3, 800.00 or so $, and unless I can get a "guarantee" on a specific delivery date and time, I would have to request Recovery for Athletes to issue me a credit. Recovery of Athletes indicated they were working on it and would get back to me as soon as they confirmed the third delivery information from CEVA Logistics. We received no delivery update information over that weekend and on the following Monday 1/24/22, my wife and I had plans to be in Nashville Tn. some 125 miles north east of our home. At approximately 6:30 PM on 1/24/22, I received a call from my next door neighbor that a large truck was parked in front of "her "home. My neighbor knew of our ongoing delivery issues with this chair and questioned the truck driver from CEVA Logistics - yes that was the delivery of our chair - no prior call, no text, no email. My neighbor called us and questioned as to what if anything she should do. I asked her to enter our home and open the garage door for the delivery people to drop ship the boxes containing the chair. Yes, we finally did get our chair. I had to arrange a third time for 2 Men and a truck to come to our home to move the boxes to the upper level of our home which did occur on 1/26/22. To say the least, this on line purchase was easy but the delivery of same was not very desirable. The chair has been assembled and appears to be working fine. Tom Brecciaroli"

— Thomas B. (3/5)

Amazing!!!

"4D is all it is cracked up to be and more. Love the chair. Had a lot of real massages. This one is better."

— KATHIE R. (5/5)

I cant rate it until

"I cant rate it until I get it. Its been over a month, is it coming soon???"

— George C. (5/5)

Best investment!!

"Really great chair. Comfortable, relaxing, refreshing and fun."

— David H. (5/5)

Great chair

"Massages well and love the air compression bags. However the chair is white large and takes up a bit of space. Also incredibly heavy."

— Emily M. (4/5)

Great chair at a great

"Great chair at a great price."

— Lester A. (5/5)

Q&A

how long for delevery to berrien springs mi: Curbside or Threshold Delivery takes about 1 week. White Glove Delivery will take closer to 2 weeks as the chair is first delivered to the white glove partner and then it is delivered to you.
going by men's shoe size, what is the largest size foot that will fit in the foot section?: Size 16 is the largest sized foot that will fit