We Accept Returns
30-DAY RETURN POLICY
While we fully believe in every product that we sell, we understand that you might have second thoughts or your product may not be everything you hoped for. For that reason, we offer a 30-day Return Policy.
If you decide you want to return an item for any reason within 30 days of receiving your order, just pay for return shipping costs and we will help you process a full refund. This means NO restocking fees (except for Game Ready, Marc Pro, Squid, ComforTrac and Sidmar Units).
Please view product pages for specific return details.
Following receipt of your item(s) and once we ensure the product is in it's full original undamaged condition, we will send you an email confirming your refund.
Should you want to make a return, please email us at email@example.com with your order number and we will assist you.
If you received your product and noticed it was damaged, you must notify us immediately when signing for delivery and send photos to firstname.lastname@example.org the day of. Recovery for Athletes will pay for any defective, damaged, or incorrect merchandise you may receive. Items that become damaged after use are non-refundable unless specified under the manufacturers warranty.
If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees. All cancellations must be sent to email@example.com within 12 hours of your order being placed to avoid shipment. If your cancellation is received prior to shipment, you will receive a full refund. If your order has already been shipped, you must follow our Return Policy.
Please note, our 30-day Return Policy is dependent upon our vendors’ return policies. If a product does not support the policy, it will be stated in the product description.
For more information on Shipping & Returns see our FAQ page.
First of all, Jared is the best customer service representative I have ever worked with. He listens, he is attentive to customer needs, he is an amazing judge of character and he does his best to make certain his customers are taken care of...he truly is the best I have ever worked with.
Second, about the game ready and the shoulder and elbow wraps...they are ALL absolutely TOP NOTCH!!! I am a chronic pain patient and having this system has helped me decrease the amount of medicine I use daily to help control pain. My only regret is not purchasing the unit sooner!
Thank you so much for working with me to set me up with the unit and wraps I need for my post surgical and long term pain management!
Bought two systems for my Wellness Center, and I am more than pleased with them. They definitely went over and above my expectations, and I really feel they will be of great benefit to our clients. Recovery for Athletes made it very easy for me to order, and everything was shipped and delivered right on time. Both systems came very well packed, and everything I ordered was present. I would definitely order from Recovery for Athletes, and recommend others to order from them as well!
Game ready has decreased swelling and allowed my daughter to get full ROM in a very short amount of time… Outstanding machine… Worth every penny!
Recovery for athletes made a quick shipment of the Theragun G3 and it arrived in 2 days
I like the theragun because it is much easier to hold than the hypervolt which I've tried.
I received the Squid Go just as promised and in timely fashion. Great customer service and I like the payment options. I will definitely buy other products as I need in the future.
awesome!!! Have been using it for about 2 weeks and it goes deeper than my old homedics massager. Battery life is good. I like the triangle but cannot easily reach my back. Still use my Homedics ith the long handle for that. HIGHLY RECOMMENDED AND WORTH THE MONEY.
The Theragun has been a huge help. Has loosed the facia and relaxed the muscles. Feeling much better! Really appreciated the quick delivery and professional customer service!
Communication was quick and received the product in a timely manner. Would purchase from Recovery for Athletes again. Product is well built and with two batteries, able to work on whole body as needed.