Osaki OS Pro Maestro Massage Chair

Name: Osaki OS Pro Maestro Massage Chair
Brand: Osaki
SKU: MAESTRO-2
Price: 8999.0 USD
Availability: InStock

by Osaki

$8,999.00 - $8,999.00

$8,999.00

$8,999.00 - $8,999.00

$8,999.00

✓ Authorized Osaki Dealer
✓ Lowest Price Guaranteed
✓ FREE & FAST Shipping: In Stock and Ready to Ship
✓ Questions? Call an RFA Team Member: 1-855-864-6442

WE PRICE MATCH BIG BOX STORES ON THIS MODEL. CALL, CHAT, OR EMAIL FOR PRICE MATCH.

Quantity

30 Day Hassle Free Returns & Exchanges

While we fully believe in every product that we sell, we understand that you might have second thoughts or your product may not be everything you hoped for. For that reason, we offer a 30-day hassle free Return Policy for most of our products.

If you decide you want to return an item for any reason within 30 days of receiving your order, please contact our customer service team.

Easy Return & Exchange Policy Guidelines

Return Policy Guidelines

Must be returned in its original boxes. If not an additional charge will be applied.
White-Glove Delivery is Non-Refundable. This is an additional service and therefore cannot be refunded. If you do return your chair and want white glove pickup, then there will be an additional charge applied.
Only orders in the contiguous US - It does not apply to Alaska, Hawaii, and Puerto Rico orders or international orders.
Financing Fees are non-refundable. These range from 10%-15%.

How do I return my product?

The return process is simple. Just contact a Recovery for Athletes expert to get your Return Authorization (RA) number and the correct address to send your item. Please be sure that the item is returned in its original condition and that it is packed in its original boxes. Products returned improperly will not be accepted. Restocking fees and return shipping charges will apply.

Cancellations

All canceled orders are subject to your cc fees (3%) or if financed through Affirm then it is a 5% fee, which are non-refundable plus a $20 processing fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges and any re-consignment fees associated. Refunds will only be issued to the original credit card that you used when placing your order.

30-Day Satisfaction Guarantee

At Recovery for Athletes, your satisfaction is our top priority. We want you to be thrilled with your purchase, and we offer a hassle-free return policy to ensure your peace of mind.

You have a generous 30-day window from the ship date to make a decision about your purchase. Our return policy applies to all manufacturers except UltraComfort and our Refurbished/Open Box/Certified Pre Owned chairs, as they no longer accept returns or swaps due to buyer's remorse. However, if your chair arrives damaged, they will promptly replace it.

If you'd like to explore other chair options within our selection, we value your loyalty and will cover the fees associated with switching to a different chair that better suits your needs.

To be eligible for a return, please ensure the item is repackaged in its original packaging with all parts, hardware, controller, and accessories. If the original packaging is unavailable, suitable repackaging will be required, and additional white glove pickup fees may apply.

Please note that our return policy applies to orders within the continental US only. If your chair was shipped to Hawaii, Alaska, Puerto Rico, or internationally, the shipping fees likely amounted to $800-$1200 each way.

In the unlikely event of any quality issues with your chair, we are committed to finding a resolution. We will work closely with you to facilitate repair, replacement, or exchange. However, if you decline these options, you will be responsible for the shipping costs in both directions and any applicable restocking fees.

Restocking fees are common in the industry, and rates may vary. Currently, Human Touch and Cozzia charge a restocking fee of 15%, while Synca has a restocking fee of 20%.

NOTE: We are on your side and strive to provide you with exceptional service, if you have any questions or concerns regarding your order or return, call us at (704) 486-2384.

Conditions/Fine Print

Due to factory personalization and cost, the return policy does not apply to Luraco i9 Max Billionaire Edition and Luraco i9 Max Royal Edition.
For Medical Breakthrough Chairs Only- Once you receive the chair, you have 7 days to use the chair. If you are unhappy with your chair for whatever reason, please call us to request a return merchandise authorization number. You can return the chair within 7 days of receiving it. Please remember that all items for return should be in their original condition and packaging. The original packaging can be purchased for $550 which includes all of the pads and boxes if you do not have it. It is the sole responsibility of the customer to keep the original cartons and packaging. You must also put the chair back in the original packing and strap it on the pallet it came in prior to the freight company picking it up. Customers are responsible for all freight shipping charges and white glove fees, as well as a 25% restocking fee no matter what was offered when you purchase the chair. After receiving the massage chair and inspection, we will issue a refund of the chair. Please note that to be eligible for return, items must be in resalable condition, including all product documentation, and shipped within 30 days RMA was issued.

Osaki | OS-Pro Maestro

Osaki OS Pro Maestro Massage Chair

The Osaki OS-Pro Maestro is the chair for the person who wants the controls, not the presets. Its 4D massage mechanism takes 8 levels of depth adjustment, and behind that sit three more scales of five: 5 strength settings, 5 intensity settings and 5 speed settings. Four manual styles, kneading, tapping, shiatsu and rolling, each carry 4 characteristics of their own. That is a lot of knobs for a chair whose auto library stops at 8 programs, and it is the point of the OS-Pro Maestro. You are meant to build the session.

The hardware underneath is a heated back roller, and it is the feature that separates both Maestros from the rest of this group. The roller itself warms as it works, so the heat travels from the neck to the hamstrings with the massage, and no fixed pad has to do the job. Add computerized body scanning, deep calf kneading, zero gravity reclining, surround sound Bluetooth speakers in the headrest and a shortcut panel on the inner armrest, and the OS-Pro Maestro sits 3 in. from the wall, fits users from 4 ft 9 in. to 6 ft 4 in., and takes 260 lb. One note before you go further: this chair and the Osaki OS-Pro Maestro LE are the same platform. The section below says exactly what separates them.

4D depth levels

Plus 5 strength, 5 intensity, 5 speed

Wall clearance

3 in.

Closest of the two Maestros

User height range

4 ft 9 in. to 6 ft 4 in.

Wider than the Maestro LE

Max user weight

260 lb

Chair weight 245 lb

Heated back roller 8 auto programs, 6 massage styles Computerized body scanning Space saving technology

Osaki OS Pro Maestro massage chair in black and gold

Inside the chair

Heat in the Roller, and Control in Your Hands

Two things define the OS-Pro Maestro: where the heat lives, and how many settings you can move. The fourth card answers the question every buyer at this price asks next.

🌡

Heated Back Roller

On most chairs the heat is a pad behind the lumbar and the roller passes over it. On the OS-Pro Maestro the roller is the heater. It warms as it travels, which Osaki compare to hot stones moving up the back, and it means the warm surface covers the whole length of the stroke from the neck to the hamstrings, where a fixed panel warms one spot. Warm tissue takes a deeper roller more comfortably, and this is the only way of delivering it in this group of five apart from the Maestro LE.

Neck to hamstrings

🎛

Eight Levels of 4D, and Three Scales of Five

The 4D mechanism adjusts through 8 levels of depth. On top of that the OS-Pro Maestro gives you 5 strength adjustments, 5 intensity adjustments and 5 speed adjustments for the rollers. Four manual styles, kneading, tapping, shiatsu and rolling, each carry 4 characteristics. You can pin the massage to a single spot on the back or run it by section: shoulders, arms, lower back or calves.

8 x 5 x 5 x 5

🔍

Computerized Body Scanning and Auto Leg Scan

Two scans set the chair up. The body scan maps the neck and back and detects shoulder height so the pressure lands where the muscle is, and you can recalibrate it once the scan finishes if it reads you short or tall. At the other end the ottoman scans the legs: the footrest extends and retracts, and you press with your feet when the length is right. The remote can also drive the leg section out or in by hand.

Recalibrate after scan

⚖

Maestro or Maestro LE?

Both chairs list at the same price and run the same platform: a 4D mechanism, a heated back roller, an SL-track, computerized body scanning, 8 auto programs and 6 massage styles, deep calf kneading, zero gravity, space saving and a shortcut panel. On Osaki's features lists the LE adds exactly two lines: touchscreen control, and USB and wireless phone charging. The specification sheets then differ in ways that matter more than that. Take the Maestro if you are shorter than 5 ft 0 in. or taller than 6 ft 3 in., or if the chair has to sit 3 in. from the wall. Take the LE for the touchscreen tablet remote and the wireless charging pad.

Same platform

The list

Eight Things the OS-Pro Maestro Carries

Straight from Osaki's published features list for the OS Pro Maestro.

🌡

Heated back roller

Heat travels with the stroke

⚙

4D massage mechanism

8 levels of depth

📱

8 auto programs, 6 massage styles

Slim LCD remote

🔍

Computerized body scanning

Shoulder height, recalibratable

🦵

Deep calf kneading

Inflate, then knead

🕹

Convenient shortcut panel

On the inner armrest

📍

Space saving technology

3 in. from the wall

🔊

Surround sound Bluetooth speakers

Built into the headrest

Closer look

Three Parts of the Maestro Worth Reading About

Osaki OS Pro Maestro massage chair in brown

Control

Four Styles, Four Characteristics Each, Eight Programs by Name

The eight auto programs on the OS-Pro Maestro have names, and Osaki publish all of them: Demo, Relax, Swing, Stretch, Scrapin, Shiatsu, Lady and Gentleman. The manual side is where the chair earns its keep. Kneading, tapping, shiatsu and rolling each come with 4 characteristics, and there are separate custom settings for neck and shoulder, lower back and air massage. The slim LCD remote puts recline, incline, auto and home on four physical buttons at the bottom and everything else behind a touch screen, and the session timer runs from 5 minutes to 30 minutes in 5-minute steps.

8 auto programs: Demo, Relax, Swing, Stretch, Scrapin, Shiatsu, Lady, Gentleman
Manual styles with 4 characteristics each
Custom settings for neck and shoulder, lower back and air massage
Timer from 5 to 30 minutes in 5-minute steps

8 named programs Spot or section 5 to 30 minute timer

Osaki OS Pro Maestro massage chair legrest and foot section

Legs

Deep Calf Kneading Starts With a Squeeze

Deep calf kneading on the Maestro runs in two moves. The calf section inflates first to the right amount of pressure, holding the muscle against the panel, and only then does the kneading motion start. Holding the calf before working it is what makes the difference between a squeeze and a massage. Underneath, spinning reflexology rollers travel along the sides and the middle of each foot. Air completes the picture, with bags at the shoulders, the arms, the waist and pelvis, and the calves and feet.

Calf section inflates, then kneads
Spinning reflexology rollers on the sides and middle of the foot
Airbags at shoulders, arms, waist and pelvis, calves and feet
Auto leg scan sets the length, confirmed with foot pressure

Deep calf kneading Foot reflexology rollers Full body air

Track

SL-Track, L-Track, and Why This Page Says Both

Osaki's current features list for this chair reads SL-Track. Osaki's own body copy calls it an L and S track and describes the two halves separately: the S-track section contours the natural curve of the spine, and the L-track section carries on past the lower back and wraps underneath the back of the thighs. Osaki put the L-track section at about 50 percent more massage area than an average S-track chair. The two names describe the same piece of hardware, and we are printing both so you can match this page against a spec sheet that uses either one.

Features list reads SL-Track
S-track section follows the curve of the spine
L-track section wraps under the back of the thighs
About 50 percent more area than an average S-track, per Osaki

SL-track Under the thighs Zero gravity

Compare

Five Osaki Platinum and Maestro Flagships

All five run a 4D roller on a track with body scanning and zero gravity. The OS-Pro Maestro and the OS-Pro Maestro LE are the two with heat inside the roller, and they are the same platform at the same price; the card below and the fourth panel above say which one to take.

Osaki Platinum Vera 4D

The highest user capacity in this group at 275 lb, and the only one carrying Osaki 4D+ Sonic massage on top of the roller.

4D rollers 275 lb capacity 17 auto programs 4D+ Sonic

Shop the Osaki Platinum Vera 4D

Osaki Platinum Avalon 3D/4D Ai HealthPro

Pairs the AI HealthPro reading system with a heat shawl across the lumbar and forty air cells, the widest air coverage of the five.

3D and 4D mech 40 air cells AI HealthPro Heat shawl

Shop the Osaki Platinum Avalon 3D/4D Ai HealthPro

Osaki 4D Panorama

A 53 in. SL-track on a dual guide rail, with twenty-four auto programs and 5 in. of wall clearance at full recline.

4D rollers 53 in. SL-track 24 auto programs 5 in. wall clearance

Shop the Osaki 4D Panorama

You're Here

Osaki OS Pro Maestro

The original Maestro, with heat inside the back roller and deep calf kneading, driven from a shortcut panel on the armrest.

4D rollers Heated back roller 8 auto programs Deep calf kneading

Currently viewing

Osaki OS-Pro Maestro LE

The same heated-roller platform as the Maestro, with a touchscreen controller and USB and wireless phone charging added.

4D rollers Heated back roller Touchscreen control Wireless charging

Shop the Osaki OS-Pro Maestro LE

Questions

Frequently Asked Questions

They are the same platform at the same price, and the honest answer is that the difference is small. Osaki's features list for the Maestro LE carries every line this chair's list carries, plus exactly two more: Touchscreen Control and USB and Wireless Phone Charger. Where the two really separate is the specification sheet. This Maestro fits users from 4 ft 9 in. to 6 ft 4 in. and sits 3 in. from the wall; the LE fits 5 ft 0 in. to 6 ft 3 in. and needs 5 in. The LE is also the wider chair at 31.9 in. against 30 in. here, and it draws 250 W against 156 W. Buy this Maestro if the household includes someone under 5 ft or over 6 ft 3 in., or if the wall space is tight. Buy the LE for the tablet remote and the wireless charging pad.

Yes. Osaki's copy for this chair describes a USB outlet at the inner armrest alongside the shortcut panel, so you can charge a phone or tablet mid-session. Only the wireless charging pad is exclusive to the Maestro LE. The features metafield for this chair does not list the USB outlet even though the body copy describes it, which is worth knowing if you are comparing the two lists line by line.

The roller itself heats up while it massages, which Osaki describe as hot stones working the muscle at the same time. Because the heat is in the moving part, the warm surface covers the whole stroke from the neck to the hamstrings, where a fixed panel warms only the lumbar. Osaki do not publish a temperature figure or a number of heat levels for this chair.

The features list reads 8 auto programs and 6 massage styles. Osaki name the eight programs: Demo, Relax, Swing, Stretch, Scrapin, Shiatsu, Lady and Gentleman. Note a conflict in Osaki's own material: the body copy for this chair names only four manual styles, kneading, tapping, shiatsu and rolling, against the 6 on the features list. We print the features-list figure of 6 and flag the gap on the page.

Four separate scales. 8 levels of 4D depth adjustment, plus 5 strength, 5 intensity and 5 speed settings for the rollers. Each of the manual styles also carries 4 characteristics of its own, and you can hold the massage on one spot or run it by section: shoulders, arms, lower back or calves.

Osaki's features list reads SL-Track, and that is the term we use. Their body copy for the same chair calls it an L and S track and splits it in two: the S section contours the curve of the spine, and the L section runs past the lower back and wraps under the back of the thighs. Same hardware, two names in Osaki's own material.

The scan maps the key areas of the neck and back and detects your shoulder height so the rollers apply pressure in the right place. It can be recalibrated once the scan is complete, which matters if you sit low in the seat or wear a thick layer during the scan.

3 in. from the backrest to the wall. The chair slides forward as it reclines. That is the closest figure of the five chairs in this group, and closer than the 5 in. the Maestro LE asks for.

Osaki give a recommended height range of 4 ft 9 in. to 6 ft 4 in. and a maximum user weight of 260 lb. The height range is wider at both ends than the Maestro LE's 5 ft 0 in. to 6 ft 3 in., which makes this the better of the two for a household with a short and a tall user.

Published figures are a height of 47.5 inches, a width of 30 inches and a chair weight of 245 pounds. The seat is 22 inches deep and 20 inches wide. Osaki do not publish an upright and reclined length pair for this chair the way they do for the Maestro LE, so measure the room with the recline in mind.

Bluetooth speakers sit in the headrest, in what Osaki call an amphitheater sound system that cuts surrounding noise. Osaki advise pairing at the lowest volume and raising it from there. A blue light on the speakers shows when your device has synced.

Power supply is 110V and rated power is 156W, a standard household outlet. The OS-Pro Maestro comes in six finishes: Black and Silver, Black and Gold, Brown, Beige, Navy and Pink.

3 Year Standard Manufacturer's / Parts & Labor Warranty

This NON-TRANSFERRABLE Warranty is provided by Titan Chair LLC.

We guarantees that your qualified product will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty parts, workmanship or structural defects during the first THREE (3) years of ownership, excluding specific limitations contained herein.

What Is Covered*:

This warranty explicitly covers all parts, labor and framework of the chair.
This warranty includes parts costs and labor for the first year at no cost to the customer.
This warranty includes parts costs covered for the second year at no cost to the customer.
Structural Framework on selected products carries for three (3) years.
The additional extended warranties includes parts and labor costs covered at no cost to the customer.

What Is NOT Covered*:

Any shipping expenses incurred. Transportation damage; theft; abuse; neglect; vandalism.
Damages incurred due to shipping and handling, dropped products, improper installation, and/or unauthorized repairs do not constitute a defect under this warranty.
Modifications or altered conditions of the original product, improper use of electrical/power supplies, electrical disturbances and power surges.
Malfunctions due to improper use as well as unreasonable use or maintenance including failure to follow operating instructions.
Any environmental conditions (examples: fire, floods, rust, corrosion, sand, dirt, windstorms, hail, earthquakes, and/or tornados) or any other exposure to weather conditions.
This warranty does not include normal wear and tear including velcro or zipper malfunction, or tears in any fabric covering by abuse. Failures or attached points in stitching, Velcro, and zippers do not constitute as a defect for warranty.
Softening/ hardening of foams and filling composites in pillows and pads; Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those items naturally change with use.
Natural patterns and grains and variations in leather will not constitute as a defect under this warranty, as no two pieces of fabric are identical.
The warranty shall not apply if the product has been damaged physically, whether intentionally or due accident or neglect: including stains, fluids, mold, water damage, animal damage, cuts, burns or is otherwise unsanitary, damaged or soiled.
Products used in commercial or corporate settings.
Products purchased from unauthorized dealers.
Under this warranty, if a product is determined to be unfixable and requires replacement, the customer is responsible for placing the chair in the garage or another accessible location for the driver to pick up. The returned item must be properly packaged; otherwise, the agent will not be able to pick it up. Upon delivery, the delivery agent will place the chair in the driveway or the nearest accessible area, such as the garage.

Implied Warranty & Other Damages:

Any implied warranties shall be limited to the duration of the 1 year portion of this limited warranty, and with regard to structural framework, limited to the duration of the 3 year portion of this limited warranty.
By making a purchase, you agree that Titan Chair LLC. will not be liable for any items damaged and/or lost while en route to the specified address. Any claims for such loss or damage must be addressed and resolved with the designated carrier.
In no case will Titan Chair LLC. be liable for incidental or consequential damages, whether such damages are claimed on account of breach of warranty, breach of contract, negligence or strict/product liability, including without limitation, damage to property (other than the product) or other economic losses.

How to obtain warranty service:

You must provide proof of purchase for any warranty claim.
You must obtain a return authorization number in order to ship products to a service center.
You may obtain service advice, or an RMA number by contacting the Titan Chair LLC Customer Service department toll-free at 1-888-848-2630 ext.3.
This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Titan Chair, LLC Warranty Limitations and Exclusions

Warranties are non-transferable, and do not cover any damage or loss caused by: use in a commercial or corporate setting; failure to follow operating instructions; Electrical disturbances and power surges; dropped product; including but not limited to remote controls; Damage resulting from improper use or maintenance; vandalism; environmental conditions; exposure to environmental conditions (rust, corrosion, sand, dirt, wind, hail, earthquake, tornado, fire, flood); loss of use during the period that the product is being repaired; products purchased from unauthorized resellers; alterations or modifications of original condition; theft; neglect; unauthorized repairs; loss of power.
Damage that occurred due to shipping and handling does not constitute a defect under this warranty. Fading, wearing, and the pilling of fabrics does not constitute a defect under the warranty. Failures of attach points such as stitching, Velcro, and zippers do not constitute a defect under this warranty. Under no circumstance shall Titan Chair, LLC or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical, etc.), even if any party has been advised of the possibility of such damages.
Warranties are only valid within the 48 contiguous United States and Canada, provided the equipment has been operated according to the instructions accompanying it. All warranties begin on the DATE OF PURCHASE. Titan Chair, LLC, at its sole discretion, will repair or replace any defective part within a reasonable time frame.

Free Curbside Delivery – Average Shipping Time 7-10 Days

Curbside Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair to a carport or first-floor entryway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

Threshold Delivery – Average Shipping Time 7-10 Days

Threshold Delivery ships via Freight to the 48 contiguous states. The freight company will deliver your massage chair inside your home (no stairs) just inside the doorway. Please check the box dimensions and ensure it will fit through your doorway. Assembly is required and can take 30-90 minutes, depending on the chair.

White Glove Delivery – Average shipping time 10-16 Days

In-Home Delivery and Assembly is the same as White Glove Delivery. Your massage chair will be shipped via Freight to the White Glove Delivery warehouse. They will contact you to schedule a delivery time and date when they receive your order.

The White Glove Delivery team consists of a two person installation team that will deliver (up to 2 flights of stairs), unpack, and install your massage chair in your room of choice. These are not professional massage chair installation experts but a furniture installation team. They may or may not have installed your massage chair model before.two-person