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Human Touch Gravis ZG Massage Chair

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Original price $6,499.00
Original price $6,499.00 - Original price $6,499.00
Original price $6,499.00
Current price $5,999.00
$5,999.00 - $5,999.00
Current price $5,999.00

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Human Touch | Gravis ZG

Human Touch Gravis ZG Chair

The Gravis is the wood-framed chair in Human Touch's zero gravity range, and it is the one you specify. Three frame finishes, Beech, Black and Mahogany, crossed with five leather pad sets, Gray, Saddle, Sand, Bone and Black. Fifteen combinations, and every one of them carries the same price, which is worth saying out loud because on the Perfect Chairs the upholstery choice is what sets the price. Human Touch's spec table for the Gravis gives a maximum load weight of 400 lb and a height range of 5 ft 0 in. to 6 ft 0 in. It also gives the smallest rear clearance of any recliner they make: 3 in.

Where the Gravis separates from the other two ZG chairs is what the chair does once you are in it. Air massage runs with both Massage and Stretch programs, heat is published in three areas covering the back, seat and leg sections, and the positioning is powered throughout, including the headrest. Control is by remote or through the Human Touch app. The chair weighs 122 lb, the seat measures 24 in. wide by 20 in. deep, and it arrives in two cartons, a 121 lb frame and a 33 lb pad set. Human Touch covers it for 5 years structural, 3 years parts and 3 years labor for units bought from 1 March 2023, and those three years of labor are the longest of any ZG chair. Human Touch's product page also displays a Platinum 2026 ADEX Award in the Zero Gravity Recliners category, which is a design award and carries no safety or regulatory meaning.

Maximum Load Weight
400 lb
Gravis spec table
Height Range
6 ft 0 in.
From 5 ft 0 in.
Rear Clearance
3 in.
Least of the six recliners
Finish Combinations
15
All at one price
Wood frame Leather pad sets Air massage and stretch 3 years labor
Woman holding a mug seated in the Human Touch Gravis ZG Chair beside a window

Inside the chair

Four Published Parts of the Gravis

The Gravis carries more published function than the other two ZG chairs put together. Here is all four of it, held to what Human Touch actually states.

💨
Air Massage, Massage and Stretch
Human Touch names this Air Massage Technology and lists both Massage and Stretch programs on it. Air massage applies pressure by inflation against the body, with no roller and no track anywhere on this chair. The Stretch programs use the powered positioning to hold an extended shape while pressure runs. Human Touch publishes no airbag count, no pressure figure and no program count, so those three rows stay empty here. The other two ZG chairs offer vibration only, which makes this the one ZG chair with a compression massage on the sheet.
No airbag count published
🌡
Heat in Three Areas
Human Touch publishes Multiple Heat Zones and names the areas as back, seat and leg. Three areas is one more than the Vesta ZG, which heats the back and seat only, and matches the Laevo ZG. What Human Touch does not publish anywhere is a numeric zone count, a temperature, a wattage or a timer, so the named areas are the whole specification and warmth at those three areas is what you feel.
Back, seat and leg
⚙
Powered Positioning, Headrest Included
Human Touch words this as fully powered positioning for nearly every part of the chair, including the headrest, and lists the headrest, backrest and footrest as separately power-adjustable. The headrest is the part worth noticing: on most recliners it moves by hand or moves with the backrest, and having it on a motor means the head angle is a setting you change without sitting up. No degree range and no preset count is published for any of the three.
Three powered sections
📱
Remote and the Human Touch App
Two control paths are published: a remote and the Human Touch app. This is the only chair in the ZG group with app control on its specification, and it is also the limit of what Human Touch will say about it. They name no platform, no wireless standard, no pairing method and no feature list for the app. Bluetooth is not mentioned anywhere on the page. If app control is part of why you want this chair, ask us to confirm the detail with Human Touch before you order.
App named, not documented

The numbers

Eight Figures From the Gravis Spec Table

Every figure here is published by Human Touch for the Gravis specifically. The load rating and the height range are both this chair's own and neither is shared with the Laevo or the Vesta.

🏋
400 lb maximum load weight
Gravis spec table
📏
Fits 5 ft 0 in. to 6 ft 0 in.
Published height range
📑
5 years structural, 3 parts, 3 labor
Purchased from 1 March 2023
📍
3 in. rear clearance
Least of the six recliners
💰
Seat 24 in. W x 20 in. D
No seat height published
⚖
Chair weight 122 lb
Same in all 15 combinations
🏠
Upright 45 in. L x 30 in. W x 49 in. H
Reclined 67 in. L at 31 in. H
📦
Two cartons, 121 lb and 33 lb
Frame and pad set ship apart

Frame and finish

A Wood Frame and Fifteen Ways to Finish It

Every chair in this group has a frame, and on the Gravis the frame is the thing you see. Understanding what a wood-framed recliner is doing explains the 3 in. clearance figure, the two-carton delivery and the whole finish decision in one go.

Man seated upright in the Human Touch Gravis ZG Chair beside a sunlit window
Wall clearance

Three Inches Is All It Asks Behind It

Upright beside a window is where a chair like this spends most of its life, and the Gravis puts less between itself and the wall than anything else Human Touch makes. Rear clearance is 3 in. The back travels almost straight down through the chair's own footprint as it reclines, so a wall position stays genuinely available to it. Compare that with 9 in. on the Perfect Chair PC-420, 20 in. on the Vesta ZG and 21 in. on the Laevo ZG. Upright the chair occupies 45 in. L x 30 in. W x 49 in. H.

  • Rear clearance 3 in., the least Human Touch publishes on any recliner
  • Upright footprint 45 in. L x 30 in. W x 49 in. H
  • The PC-420 needs 9 in. of wall space to recline
  • The Vesta ZG needs 20 in. and the Laevo ZG needs 21 in.
  • Chair weight 122 lb, seat 24 in. wide by 20 in. deep
3 in. rear clearance Wall position available 122 lb chair
Woman reclined flat in the Human Touch Gravis ZG Chair in the zero gravity position
Flat recline

Powered All the Way Down, Headrest Included

Flat is where the Gravis ends up, and every part of the journey runs on a motor. Human Touch lists the headrest, the backrest and the footrest as separately power-adjustable, so head angle becomes a setting you change without sitting up, which is unusual on a recliner. Reclined the chair measures 67 in. L x 30 in. W x 31 in. H. Air massage runs Massage and Stretch programs at this angle, heat is published across the back, seat and leg areas, and control comes by remote or through the Human Touch app.

  • Reclined 67 in. L x 30 in. W x 31 in. H
  • Power-adjustable headrest, backrest and footrest
  • Air Massage Technology with Massage and Stretch programs
  • Heat named in three areas: back, seat and leg
  • Maximum load weight 400 lb, height range 5 ft 0 in. to 6 ft 0 in.
Powered headrest Massage and Stretch 400 lb rated
Close-up of the wood frame and circular Human Touch medallion on the Gravis ZG Chair
Frame and finish

The Timber Is the Structure and the Styling

A wood-framed recliner carries its load on the outside. The timber sits on the floor, holds the seat and back through the recline arc, and stays visible in the room, medallion and all, so picking a finish is furniture selection in the way a table finish is. Human Touch offers Beech, Black and Mahogany, and what they publish is the finish name and nothing more: no wood species, no coating type, no sheen level. Five leather pad sets cross with those three frames, and all fifteen combinations carry one price.

  • Frame finishes in Beech, Black and Mahogany
  • Leather pad sets in Gray, Saddle, Sand, Bone and Black
  • Fifteen combinations at a single price, where the PC-610 is priced by upholstery package
  • Two cartons: frame 58 in. L x 33 in. W x 30 in. H at 121 lb, pad set 43 in. L x 12 in. W x 26 in. H at 33 lb
  • White Glove covers first-floor delivery, assembly in the room you choose and packaging removal
3 wood finishes 5 leather pad sets Two-carton delivery

Compare

Three ZG Chairs, Three Different Jobs

These three share a 5 ft 0 in. to 6 ft 0 in. height range and nothing else on the sheet. Read the load rating, the massage type and the labor term off the chair you are actually buying.

You're Here
Human Touch Gravis ZG Chair, side view
Human Touch Gravis ZG Chair
Three frame finishes crossed with five leather pad sets at one flat price, and the only ZG chair with three years of labor coverage.
400 lb capacity Fits to 6 ft 0 in. 15 finish combinations 3-year labor
Currently viewing
Human Touch Laevo ZG Chair with Lift Assist, side view
Human Touch Laevo ZG Chair with Lift Assist
The only chair here with powered lift assist to help a user stand, rated to 285 lb where the Gravis takes 400 lb.
Powered lift assist 285 lb capacity Fits to 6 ft 0 in. 3 colors
Shop the Laevo ZG
Human Touch Vesta ZG Chair in cream
Human Touch Vesta ZG Chair
A leather-upholstered ZG chair in two colorways, rated to 285 lb and fitting users to 6 ft 0 in.
285 lb capacity Fits to 6 ft 0 in. 2 leather colors Leather upholstery
Shop the Vesta ZG

Questions

Frequently Asked Questions

Human Touch publishes a height range of 5 ft 0 in. to 6 ft 0 in. and a maximum load weight of 400 lb in the Gravis spec table. The seat measures 24 in. wide by 20 in. deep, the widest seat of the three ZG chairs; no seat height is published. Read both fit figures off this page only. The Laevo ZG and the Vesta ZG share the 6 ft 0 in. height range but are both rated 285 lb, so a load figure carried from one ZG chair to another will be wrong.
Fifteen, and yes. Three frame finishes, Beech, Black and Mahogany, crossed with five leather pad sets, Gray, Saddle, Sand, Bone and Black. Every combination carries the same price with no premium finish tier and no upcharge for a particular leather, which is unusual across this range. Human Touch's own storefront labels the first selector frame color and drops the word Leather from the pad color names.
The three finish names and nothing else. There is no wood species, no coating type, no sheen level and no grain description on the product page. The frame is the load-bearing structure and it stays visible, which is why the finish is a furniture decision here in a way an upholstered base is not. It is also the heavy half of the shipment: the frame carton alone is 121 lb of the chair's 122 lb.
Air massage, with both Massage and Stretch programs. Pressure is applied by inflation and there is no roller and no track on this chair, which is the fundamental difference between a ZG chair and one of the Human Touch massage chairs. Human Touch publishes no airbag count, no pressure figure and no program count. The other two ZG chairs offer vibration massage only, so this is the one ZG chair with compression on its specification.
Human Touch publishes Multiple Heat Zones and names three areas: back, seat and leg. That matches the Laevo and is one area more than the Vesta, which heats the back and seat. No numeric zone count, temperature, wattage or timer is published for any of the three chairs, so the named areas are the entire specification and we do not put a number on them.
Human Touch lists the headrest, backrest and footrest as separately power-adjustable and describes the chair as fully powered for nearly every part, including the headrest. The powered headrest is the notable one, because it means the head angle changes on a control without sitting up to move it by hand. No degree range and no preset position count is published for any of the three sections, which is consistent across every Human Touch recliner.
Human Touch lists the control as a remote plus the Human Touch app and publishes nothing further. No platform, no wireless standard, no pairing method and no app feature list appears on the page, and Bluetooth is never named. The Gravis is the only ZG chair with app control on its specification. If the app matters to your decision, ask us and we will put the question to Human Touch in writing before you order.
Upright it occupies 45 in. L x 30 in. W x 49 in. H. Reclined it occupies 67 in. L x 30 in. W x 31 in. H and it needs only 3 in. of clearance behind it, the smallest rear clearance figure Human Touch publishes on any recliner. Plan the floor against the 67 in. reclined length, which is the longest of the three ZG chairs.
Human Touch publishes three terms: 5 years structural, 3 years parts, 3 years labor, for units purchased from 1 March 2023 onward. Gravis chairs bought before that date sit at 5 years structural, 3 years parts, 1 year labor. Those three years of labor are the longest of any ZG chair, and the Laevo and Vesta both carry 5 years structural, 3 years parts and 1 year labor. Exclusions Human Touch names include normal wear such as foam softening, leather texture or color variation and creasing, damage from animals or pests, and damage from power surges.
Yes. The Gravis is one of four chairs named on the zero gravity recliner protection plans, alongside the Laevo, Vesta and Perfect Chair PC-365, and both a 5-year and a 3-year term are available. Both extend parts and in-home service for consumer use and both are end-user coverage with no commercial use. Human Touch also offers an extended warranty directly on its own Gravis page.
In two cartons. The frame is 58 in. L x 33 in. W x 30 in. H at 121 lb and the pad set is 43 in. L x 12 in. W x 26 in. H at 33 lb. Because the pad set arrives separately from the frame, assembly is required unless you take the White Glove upgrade, which covers first-floor delivery, assembly in the room of your choice and removal of all packaging. Human Touch publishes no step count and no assembly time. Standard To Your Door delivery is free and leaves both cartons at the front door, first floor only. Inspect and document any damage at the door, because Human Touch states in writing that shipping damage is not a warranty defect and must be reported at the time of delivery.
No. Human Touch displays a Platinum 2026 ADEX Award in the Zero Gravity Recliners category on its Gravis product page. That is a design award and it says nothing about electrical safety, testing or regulatory status. Human Touch publishes no UL, ETL, CSA, FDA, CE or FCC statement on the Gravis page or on any of its product pages, so we assert none. If certification documentation is a condition of your purchase, ask us and we will request it from Human Touch in writing.
No voltage or wattage, no airbag count, no massage or stretch program count, no heat zone count or temperature, no count of zero gravity positions, no recline angle in degrees, no seat height, no wood species or coating, no app platform or wireless standard, and no assembly step count. Human Touch also asserts benefits for zero gravity seating in general terms and quotes a customer sleep statistic with no source, sample or date attached. We reproduce neither.
  • Upright Dimensions: 45 in. L x 30 in. W x 49 in. H
  • Reclined Dimensions: 67 in. L x 30 in. W x 31 in. H
  • Seat Dimensions: 24 in. W x 20 in. D
  • Product Weight: 122 lb
  • Maximum Load Weight: 400 lb
  • Height Range: 5 ft 0 in. to 6 ft 0 in.
  • Clearance, Rear: 3 in.
  • Recline Mechanism: Power, headrest, backrest and footrest adjustable
  • Massage: Air Massage Technology with Massage and Stretch programs
  • Heat: Multiple heat zones: back, seat and leg areas
  • Control: Remote plus Human Touch app
  • Frame: Wood
  • Frame Finishes: Beech, Black, Mahogany
  • Upholstery: Leather
  • Pad Set Colors: Gray, Saddle, Sand, Bone, Black
  • Shipping Box 1, Base: 58 in. L x 33 in. W x 30 in. H, 121 lb
  • Shipping Box 2, Pad Set: 43 in. L x 12 in. W x 26 in. H, 33 lb
  • Warranty, Structural: 5 years
  • Warranty, Parts: 3 years
  • Warranty, Labor: 3 years
  • Wood frame: Beech, Black or Mahogany finish, the visible load-bearing structure
  • Five leather pad sets: Gray, Saddle, Sand, Bone and Black
  • 15 finish combinations: three frames crossed with five pad sets, all at one price
  • Air massage technology: pressure applied by inflation, with Massage and Stretch programs
  • Multiple heat zones: back, seat and leg areas named by Human Touch
  • Fully powered positioning: headrest, backrest and footrest each power-adjustable
  • Powered headrest: head angle changes on a control without sitting up
  • Remote and app control: a remote plus the Human Touch app
  • Maximum load weight: 400 lb, per the Gravis spec table
  • Height range: 5 ft 0 in. to 6 ft 0 in. as published by Human Touch
  • Rear clearance: 3 in., the least of any Human Touch recliner
  • Seat dimensions: 24 in. wide by 20 in. deep, the widest ZG seat
  • Two-carton delivery: a 121 lb frame and a 33 lb pad set joined on site
  • Warranty: 5 years structural, 3 years parts, 3 years labor from 1 March 2023
  • Design award: Platinum 2026 ADEX Award, Zero Gravity Recliners, a design award only
  • Protection plan: named on both the 3-year and 5-year zero gravity recliner plans


Human Touch® products are backed by limited warranties against defects in materials and workmanship. Warranty coverage begins at the time the Consumer purchases the product, and is non-transferable. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. The warranty only applies to the product and does not include any accessories or enhancements. All Human Touch-authorized shipments that are delivered in original, new packaging are warranted to be free from defects in parts, materials and workmanship.

Each tier lists its term as Structural / Parts / Labor, followed by the eligible products.

5-Year Limited Warranty (ZG Chairs)

  • Term: 5 Year / 3 Year / 3 Year
  • Products: Gravis ZG (purchased on or after March 1, 2023), Circa ZG Chair

5-Year Limited Warranty

  • Term: 5 Year / 3 Year / 1 Year
  • Products: Super Novo 3.0, Novo Flex Massage Chair, Super Novo X, Super Novo 2.0, Super Novo, Novo XT2, Novo XT, Novo, WholeBody ROVE, Certus, Quies, Vesta ZG Chair, Laevo ZG Chair, Gravis ZG (purchased before March 1, 2023), Sana, Opus, AcuTouch 6.1, ZG 5.0, ZG 4.0, HT-Bali, AT 6.0, Navitas Sleep, HT-Ascent 4, HT-9500x, HT-7450

3-Year Limited Warranty

  • Term: 3 Year / 2 Year / 1 Year
  • Products: PC-365, WB 8.0, PC-350, WB 7.1, WB 5.1, ZeroG Volito, HT-7120, HT-135, HT-275, HT-5040, HT-3300, ZG 2.0, ZeroG 3.0, Forti, WB 5.0, WB 2.0

2-Year Limited Warranty

  • Term: 2 Year / 1 Year / 90 Days
  • Products: iJOY 2720, iJOY 2580, iJOY 2310, iJOY Reveal, iJOY Active 2.0, iJOY 2.1, iJOY 4.0, iJOY Massage Anywhere, iJOY Total Massage

7-Year Perfect Chair Warranty (purchased after January 5, 2022)

  • Term: 7 Year / 7 Year / 7 Year
  • Products: PC-610, PC-420, PC-600

5-Year Perfect Chair Warranty (purchased March 1, 2018 – January 4, 2022)

  • Term: 5 Year / 5 Year / 5 Year
  • Products: PC-LiVE, PC-600, PC-610, PC-420

Perfect Chair Omni-Motion Warranty (purchased before March 1, 2018)

  • Term: 5 Year / 3 Year / 3 Year
  • Products: PC-610, PC-420, PC-600

Perfect Chair Series 2 Warranty

  • Term: 5 Year / 3 Year / 1 Year
  • Products: PC-410, PC-500, PC-510

Perfect Chair Warranty

  • Term: 3 Year / 2 Year / 1 Year
  • Products: PC-086, PC-085, PC-Rhapsody, PC-Tranquility, PC-8500, PCX-720

Perfect Chair Accessory Warranty

  • Term: 2 Year / 1 Year / 90 Days
  • Products: Perfect Chair Laptop Desk, Perfect Chair Media Table, Perfect Chair Accessory Table, Perfect Chair Extending Footrest
  • Note: Accessories bought in the same order as a Perfect Chair base inherit that base’s warranty. Accessories bought separately carry the 1-Year Standard Warranty.

Effortless Exercise Warranty

  • Term: N/A / 1 Year / 90 Days
  • Products: iJOY Board, iJOY Ride

Targeted Relief Products (90-Day)

  • Term: N/A / N/A / 90 Days
  • Products: HT-1350, HT-1340, Handhelds

Targeted Relief Products (1-Year)

  • Term: N/A / N/A / 1 Year
  • Products: Reflex4, Reflex6, Reflex SWING Pro, Reflex PRO, Reflex SOOTHE, Reflex SOL, Reflex5s, iJOY Foot & Calf, CirQlation 1, CirQlation 2, Reflex 2, HT-1355, HT-1360, Foot Spa, iJoy Foot, Reflex PopUp Foot Massager, Reveal Ottoman Massager, Reflex SOL Plus Massager

Factory Renewed Products

  • Term: 2 Year / 1 Year / 90 Days
  • Products: Any model

Elevo

  • Term: 5 Year / 3 Year / 1 Year
  • Products: Elevo

Hale Premier Zero Gravity Recliner

  • Term: 3 Year / 3 Year / 3 Year
  • Products: Hale Premier Zero Gravity Recliner

This warranty applies only to the original purchaser of the Human Touch consumer product and is not transferable. The warranty applies to products purchased and located in the United States.

Authorized Resellers & Product Eligibility:
This warranty applies only to products purchased from Human Touch or an authorized Human Touch reseller. Products purchased from unauthorized resellers, third-party marketplace sellers, liquidation sales, or private sellers are not eligible for warranty coverage. If you are unsure whether your retailer is authorized, contact Human Touch customer support prior to purchase at support.humantouch.com.

Products that are refurbished for resale or are a retailer floor model have an alternate limited warranty as defined in the Human Touch Resale and Floor Model Consumer Warranty document published separately at support.humantouch.com.

Consumer Use Definition and Coverage Scope:
For the purposes of this warranty, consumer use refers to the use of the product for residential purposes, including but not limited to use in a home or private residence. This warranty applies solely to products used for such residential purposes. Use of this product in a commercial setting — including but not limited to a fitness facility, health club, spa, hotel, corporate facility, or any other commercial establishment — is expressly excluded from this Consumer Warranty. Products placed into commercial use will be subject exclusively to the Human Touch Nationwide Commercial Warranty terms; for details, visit pro.humantouch.com. Human Touch reserves the right to void Consumer Warranty coverage upon determination that the product is or has been used commercially.

Frame Warranty:
Covers defects in materials and workmanship of welded metal frame structure


Electronics Warranty:
Covers defects in materials and workmanship of electronic components

Parts Warranty:

Covers defects in materials/workmanship of parts including upholstery, cushions, plastics, bearings, mechanical parts. While replacement parts may be provided under warranty at no charge, shipping, brokerage, customs duties, and other import-related charges may apply and are the responsibility of the customer where applicable.

Exclusive Remedy:
The exclusive remedy under this warranty shall be the repair or replacement of defective parts or the supply of labor to cure covered defects. Replacement parts may include reconditioned parts restored to as new condition.


Nationwide Service Network:

Labor will be provided by Human Touch’s nationwide network of authorized service technicians for repairs that require a skilled technician and cannot be handled via customer instruction, subject to regional service availability.


Service Requests:
Customers can request service by contacting Human Touch customer support department. Refer to Owner’s Manual for detailed procedures. Warranty service may begin with remote troubleshooting to diagnose the issue. In home service, when available, depends on the product model and the applicable warranty coverage period. Visit support.humantouch.com for support.


Consumer Self-Install Parts:
The following parts are designated for consumer self-installation. Human Touch will provide instructional videos and written guides for all listed parts. A service technician visit will not be dispatched for these components; the consumer is responsible for installation using the provided instructions.

  • Remote controls (on Massage Chairs and select Recliners)
  • Body pads
  • Pillows
  • Foot/calf massage units


Remote Video Inspection:
Human Touch may, at its discretion, require a remote video inspection as a prerequisite to authorizing warranty parts fulfillment or scheduling an in-home repair visit. Inspections will be conducted using a Human Touch-designated remote inspection tool or platform. The purpose of this process is to validate the reported defect, improve diagnostic accuracy, and reduce unnecessary service dispatches. Failure to participate in a requested video inspection may delay or limit warranty service.


Warranty Exclusions:

This warranty does not cover damage caused by improper use, assembly, maintenance, theft, vandalism, fire, flood, or other natural disasters, unauthorized modifications, or other exclusions outlined in the product Owner's Manual. This includes use of the product in an outdoor environment, exceeding the recommended weight limit, or use beyond intended residential purposes as defined above.

This warranty does not cover normal wear and tear, including but not limited to foam softening from regular use, fabric wear, leather texture or color variation, creasing, or pilling that may occur over time. These conditions are considered normal characteristics of upholstery materials and do not constitute manufacturing defects. Cuts in upholstery are similarly excluded.

This warranty does not cover any loss or damage resulting from: improper use of electrical supply or power accessories, loss of power, electrical disturbances or power surges, dropped product, or failure to follow operating instructions.

This warranty does not cover damage caused by user abuse, defined as use beyond intended consumer purposes or exceeding structural design limits.

This warranty does not cover damage caused by animals, rodents (including but not limited to chewed or contaminated wiring, components, or upholstery), insects, or other pests, regardless of circumstances.

Damage incurred during shipping and handling does not constitute a defect under this warranty and must be reported and documented at the time of delivery. Claims for shipping damage submitted after delivery acceptance will not be honored.

Human Touch reserves the right to determine whether a covered product will be repaired, replaced, or substituted with a comparable product at its discretion. Replacement products are not guaranteed to be identical or current models, and warranty coverage will not exceed the original purchase price of the product.

All warranty replacement chairs shall be delivered via the same method as the original chair, either Residential Threshold or White Glove.

White Glove delivery, installation and assembly, or removal of the original chair may be arranged for an additional fee.

Proper Use:
The product must be used only for intended residential purposes as defined above and in accordance with product instructions and warnings. Damage or failure resulting from unintended use is not covered.

Proper Maintenance:
Maintenance requirements for this product are governed by the Human Touch Owner’s Manual, which is provided as a separate document and incorporated herein by reference. Compliance with all inspection, cleaning, and maintenance procedures set forth in the Owner’s Manual is a condition of warranty coverage. Failure to follow the prescribed maintenance schedule may void warranty coverage for any damage attributable to such failure.


Aggregate Warranty Cost Cap:

Warranty service coverage per unit is subject to the following aggregate limits:

a) Product replacement is limited to one (1) chair per warranty term. Additional replacements are subject to product deductibles for the products set forth in Schedule A.
*The balance of the original products warranty term shall be applied to the replaced product.

b) The aggregate cost of all warranty services rendered for the original purchased unit — including parts, labor, and freight — may not exceed the original purchase price paid by the consumer for that product.

c) The aggregate cost of all warranty services rendered for a replaced unit (a.) — including parts, labor, and freight — may not exceed 50% of the original purchase price paid by the consumer for that product.

d) Warranty service costs will be tracked by serial number. Once the aggregate cost cap is reached, further warranty service is subject to the parts and service deductible, as set forth in Schedule C, or purchase of additional coverage at Human Touch’s discretion.

Service Distance Charge:
Warranty service calls dispatched to locations outside of an identified geographical service market center may be subject to a distance-based travel surcharge in addition to any applicable labor coverage. Distance charge rates and applicable zones are set forth in Schedule B attached hereto and incorporated herein by reference. Human Touch reserves the right to update the distance charge schedule periodically with reasonable notice.

Access for Service:
End user must provide clear access to perform warranty repairs. Any costs associated with providing access are not covered.

Replacement Parts:
Only genuine Human Touch replacement parts may be used for repairs covered by warranty. Use of unapproved parts voids warranty.

Modifications:
Unauthorized modifications or alterations to the product void this warranty.

Disclaimer:
This warranty gives you specific legal rights, and your rights may vary from state to state.

Limits of Liability:
Liability under this warranty shall not exceed the original purchase price of the product. Human Touch shall not be liable for damages caused by delay in rendering services under this warranty.

Entire Warranty:
This constitutes the entire warranty between Human Touch and the purchaser and supersedes prior agreements.


Overall rating: 5.0 / 5 from 4 reviews.

AI Generated Review Summary

Summary topics

Review topics: ["chair","massage"].

Review highlights

Reviews

Great chair

"This is a wonderful chair. It’s even more handsome in person."

— Carise C. (5/5)

Perfect

"My husband and I both LOVE this chair!! So relaxing."

— Tammi (5/5)

Great Value

"I am very pleased with purchase. The chair offers an intense massage that can be dialed down. Love the calve massage too. You can even flip it up and it massages your feet. It is a smaller chair and easily fits in my living room but its probably not good for anyone over 6'tall. Great value and a must buy!"

— Ron (5/5)

Chronic Pain Relief!

"Due to chronic pain after surviving Stage III Breast Cancer, I was no longer able to do many things that I once was able to do. I had been unable to run anymore due to pain and even sitting at my desk was brutal. I have had the chair Just two days...I was able to run two miles tonight. Though not as far as I had been able to run in the past, this Read more about Due to chronic pain after survivingis huge! I never expected to feel this good so quickly let alone be able to run again. I woke multiple times last night as I normally do, the difference was that I was not in as much pain. I honestly was surprised, thought I was dreaming. If you are in the fence about getting this chair, it really is worth the money. In addition, it is a beautiful chair. My cats love to sit in it too...of course they prefer the most expensive place to sit in the entire house!"

— Karen (5/5)

Q&A