Human Touch Perfect Chair PC-610 Massage Chair

Human Touch Perfect Chair PC-610 Zero Gravity Recliner (Performance or Supreme Package)

Human Touch Perfect Chair PC-610 Zero Gravity Recliner (Performance or Supreme Package)

Name: Human Touch Perfect Chair PC-610 Zero Gravity Recliner (Performance or Supreme Package)
Brand: Human Touch
SKU: K-PC-610-002-900-074
Price: 3299.0 USD
Availability: InStock
Rating: 5.0 (2 reviews)

by Human Touch

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Human Touch | Perfect Chair PC-610

Human Touch Perfect Chair PC-610 Omni-Motion Classic Recliner

The PC-610 and the PC-420 are the same chair decision narrowed to one question, and the question is the recline mechanism. Three base finishes on both: Walnut, Dark Walnut, Matte Black. Three upholstery packages on both: Comfort, Performance, Supreme. The same 400 lb maximum load weight. The same warranty, and it is the strongest Human Touch publishes on anything: 7 years structural, 7 years parts, 7 years labor. The PC-610 is the powered one. A motor takes the chair through its arc, and the recline angle and the leg elevation adjust independently of each other, so the back angle and the leg angle are two separate settings you hold.

Upright the chair occupies 46 in. L x 32 in. W x 46 in. H and reclined it runs to 64 in. L x 32 in. W x 42 in. H, needing 9 in. of clearance behind it. The seat measures 23 in. wide by 19 in. deep by 19 in. high. Human Touch publishes the chair weight as a range, 92 lb to 101 lb, because the package you pick changes what is in the pad set. It arrives in two cartons, a 98 lb base and a 23 lb pad set, so the two halves have to be joined on site. Human Touch publishes no height range on any Perfect Chair, and no voltage or wattage on this one. Their own storefront now displays this model as the PC-610 Omni-Motion Recliner; the word Classic survives in the dealer listing and in the URL.

Power recline Independent leg elevation 400 lb capacity 7 years on all three terms

Human Touch Perfect Chair PC-610 Omni-Motion Classic Recliner in tan leather beside a living room sofa

Inside the chair

Four Published Parts of the PC-610

One of these four is on every PC-610. The other three arrive with the package you pick, and the section below sets out which package brings what.

⚙

Power Recline on Two Separate Axes

Human Touch publishes this as smooth power recline functionality that adjusts recline angle and leg elevation independently. Two settings, two controls. A single-axis chair fixes the leg angle to the back angle, so reclining further always raises the legs further; here you can hold a shallow back angle with the legs high, or the reverse. Human Touch publishes no degree range for either axis and no count of preset positions, which is consistent across every recliner they make.

Two independent settings

🔢

Power-Adjustable Lumbar System

Arrives with the Performance package and carries through to Supreme. It is a powered adjustment behind the lower back, so the amount of support at the lumbar curve becomes a setting you change on a control while seated, where an unpowered chair leaves it as a fixed shape molded into the pad. Human Touch publishes no travel distance, no pressure figure and no motor specification for it, and it is the reason a Performance or Supreme PC-610 has a power hub whichever way the chair reclines.

Performance and Supreme

🌡

Far-Infrared Jade Stone Heat

Supreme only. Human Touch names it the Far-infrared Jade Stone Heat System and publishes nothing else about it: no temperature, no zone count, no wattage, no timer. What is on the sheet is a heat system built into the Supreme pad set, and warmth at the surfaces the pad set covers is what you feel. Any figure past that would be ours and not theirs, so this page carries none.

Named without a figure

💤

Headrest, Armrests and the Tuxedo Back

The articulating headrest and the extended armrests are in the Comfort package, so every PC-610 has both. The headrest angle moves separately from the backrest, which matters once the back is past vertical and a fixed headrest would push the chin down. The extended armrests run the length of the reclined position. The tuxedo back cover is Supreme only and is a finish detail on the outside of the backrest.

Comfort upward

The numbers

Eight Figures From the PC-610 Spec Table

All eight are published by Human Touch for the PC-610. Two of them, the chair weight and the height range, are worth reading carefully: one is a range and the other does not exist.

🏋

400 lb maximum load weight

Human Touch spec table

📑

7 years structural, 7 parts, 7 labor

Human Touch warranty schedule

📏

Height range not published

True of all three Perfect Chairs

📍

9 in. rear clearance

Space to recline

💰

Seat 23 in. W x 19 in. D x 19 in. H

Full seat figures published

⚖

Chair weight 92 lb to 101 lb

Varies with the package

🏠

Upright 46 in. L x 32 in. W x 46 in. H

Reclined 64 in. L x 42 in. H

📦

Two cartons, 98 lb and 23 lb

Base and pad set ship apart

Packages

What an Upholstery Package Changes

Comfort, Performance and Supreme are the same three packages on the PC-610 and the PC-420, and the package is the single biggest decision on either chair. The package sets more than the padding: it also decides the upholstery material, and the material decides which colors you can have.

Man reclined in the Human Touch Perfect Chair PC-610 on its wood base with plants behind

Power recline

Two Angles You Set Independently

Reclined with the wood base doing the visible work, this is the position the chair is bought for. A motor takes it through the arc, and the recline angle and the leg elevation sit on separate controls, so back angle and leg angle are two settings you hold and either can move while the other stays put. Human Touch calls the result virtually infinite comfort positions, which is a way of saying the chair stops where you stop holding the button. No recline angle in degrees and no count of preset positions is published anywhere.

Power recline with recline angle and leg elevation adjusted independently
Reclined 64 in. L x 32 in. W x 42 in. H
Upright 46 in. L x 32 in. W x 46 in. H
Maximum load weight 400 lb, with no height range published
Hand-carved wood base in Walnut, Dark Walnut or Matte Black

Independent leg elevation 400 lb rated No position count published

Upholstery packages

The Package Sets the Material and the Color List

Flat and side on, the pad set is most of what you can see, and the pad set is what the package buys. The three are cumulative: Comfort is a cushioned body pad, extended armrests and an articulating headrest; Performance adds Memory Foam PLUS seating and a power-adjustable lumbar system; Supreme adds the Far-infrared Jade Stone Heat System, integrated controls and a tuxedo back cover. The package also sets the material, so moving up from Comfort changes every surface you touch and opens the color list from one to six. Tell us the leather color you want at checkout and we will confirm it with Human Touch first.

Comfort: cushioned body pad, extended armrests, articulating headrest, black SofHyde only
Performance: everything in Comfort plus Memory Foam PLUS seating and a power-adjustable lumbar system
Supreme: everything in Performance plus jade stone heat, integrated controls and a tuxedo back cover
Six Premium Leather colors: Oak, Saddle, Gray, Ivory, Black and Espresso
The 400 lb rating, the 9 in. clearance and the 7 year warranty hold across all three packages

Three packages Six leather colors Cumulative contents

Rear view of the black Human Touch Perfect Chair PC-610 showing the powered recline mechanism housing

Behind the chair

What the Back of the Chair Asks For

From behind, in Matte Black, you can see the mechanism housing that the 9 in. rear clearance figure exists for. The chair arrives as two cartons, a 98 lb base and a 23 lb pad set, so the two halves are joined on site. Cord management is a Supreme matter: that package is the only one with integrated controls and a power hub, which leaves the cord routing on a Comfort or Performance chair for you to solve in the room. The same holds on the manual PC-420, where Performance and Supreme still need an outlet.

Rear clearance 9 in.
Base carton 42 in. L x 30 in. W x 27 in. H at 98 lb
Pad set carton 45 in. L x 29 in. W x 9 in. H at 23 lb
Chair weight 92 lb to 101 lb depending on the package
Integrated controls and power hub come with Supreme only

9 in. clearance Two-carton delivery Supreme power hub

Compare

Three Perfect Chairs, One Decision

The PC-610 and the PC-420 are separated by the recline mechanism and nothing else that matters. The PC-365 is separated by everything else, including the warranty.

Perfect Chair PC-365 Classic Power

The only Perfect Chair sold as one part number with its pad set included, in a single Dark Walnut and Espresso combination.

Power recline One fixed finish 400 lb capacity 3-year structural

Shop the PC-365

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Perfect Chair PC-610 Omni-Motion Classic

Power recline across three base finishes and three upholstery packages, and the longest labor coverage Human Touch publishes on anything.

Power recline 3 bases, 3 packages 400 lb capacity 7-year labor

Currently viewing

Perfect Chair PC-420 Classic Manual Plus

The manual-recline Perfect Chair, with the same three finishes, three packages and 7-year labor coverage as the powered PC-610.

Manual recline 3 bases, 3 packages 400 lb capacity 7-year labor

Shop the PC-420

Questions

Frequently Asked Questions

The recline mechanism, and on the published specification that is genuinely the only difference that decides anything. The PC-610 reclines under power on two independent axes; the PC-420 reclines on your own body weight. Both offer the same three base finishes and the same three upholstery packages, both carry a 400 lb maximum load weight, both need 9 in. of rear clearance, and both are warranted 7 years structural, 7 years parts and 7 years labor. The dimensions differ slightly: the PC-610 is 46 in. L x 32 in. W x 46 in. H upright, the PC-420 is 47 in. L x 31 in. W x 51 in. H. Choose on the mechanism.

Work from the material first, because the package decides it. Comfort is SofHyde in black only and gives you the cushioned body pad, extended armrests and articulating headrest. Performance is Premium Leather in six colors and adds Memory Foam PLUS seating and the power-adjustable lumbar system. Supreme is Premium Leather and adds the Far-infrared Jade Stone Heat System, integrated controls with a power hub and cord management, and a tuxedo back cover. They are cumulative, so Supreme contains everything in the two below it.

Three base finishes: Walnut, Dark Walnut and Matte Black. The pad set color follows the package. Comfort is Black SofHyde and Human Touch offers no alternative. Performance and Supreme are Premium Leather, and Human Touch's own storefront lists Oak, Saddle, Gray, Ivory, Black and Espresso. Our variants are built as base finish crossed with package, so name your leather color when you order and we will confirm it with Human Touch before the order goes in.

Human Touch publishes no height range for the PC-610, and none for the PC-420 or PC-365 either. Height range appears only on the massage chairs and the three ZG chairs. The closest published figures are the seat, 23 in. wide by 19 in. deep by 19 in. high, and the reclined length of 64 in. We will not print a height ceiling Human Touch has not published. If a specific user height decides the purchase, ask us and we will put the question to Human Touch in writing.

It is the figure in Human Touch's spec table for this chair, and the three Perfect Chairs all carry it. It is the highest maximum load weight Human Touch publishes in this range. Do not read it across to the ZG chairs: the Laevo ZG and the Vesta ZG are both rated 285 lb. Read the rating off the page of the chair you are buying.

Two settings where a single-axis chair gives you one. The back angle and the leg angle are held separately, so you can sit fairly upright with the legs high, or lie back with the legs lower, and both are positions the chair will hold under power. Human Touch describes the result as virtually infinite comfort positions, which in plain terms means the chair stops where you release the control and no preset count is published.

A heat system built into the Supreme pad set, and that is the whole of what Human Touch publishes about it. There is no temperature range, no zone count, no wattage and no timer anywhere on their product page. What you feel is warmth at the surfaces the pad set covers. Anyone quoting you a temperature or a heat output figure for this system is not reading it off Human Touch's specification, because the specification does not contain one.

Yes, and so does a Comfort PC-610, because the recline itself is powered on this model. The power-adjustable lumbar system arrives at Performance and the Far-infrared Jade Stone Heat System arrives at Supreme, so the number of powered functions goes up as you go up the packages. Only Supreme includes the integrated controls with a power hub and cord management. Human Touch publishes no voltage and no wattage for this chair, so plan an outlet within reach of the chair position and ask us if you need a figure confirmed.

Upright it occupies 46 in. L x 32 in. W x 46 in. H. Reclined it occupies 64 in. L x 32 in. W x 42 in. H and it needs 9 in. of clearance behind it. Plan the floor against the reclined length and hold the chair 9 in. off the wall. For context on why the recliners in this group vary so much on that figure, the PC-365 page explains what the recline arc is doing.

Human Touch publishes three terms and here all three run the full length: 7 years structural, 7 years parts, 7 years labor. That matters because on most Human Touch products the headline figure covers only the frame; every Novo chair is 5 years structural but 1 year labor, and the PC-365 is 3 years structural and 1 year labor. On the PC-610, a covered failure in year six is a covered part and a covered service call. Human Touch's schedule places the PC-610, PC-420 and PC-600 in this band for units purchased from 5 January 2022. Exclusions they name include normal wear such as foam softening, leather texture variation and creasing, damage from animals or pests, and damage from power surges.

No, and that is deliberate on Human Touch's side. The zero gravity recliner protection plans name four chairs, the Gravis ZG, Laevo ZG, Vesta ZG and PC-365, and the PC-610 is not among them. With 7 years of parts and 7 years of labor already on the chair from the factory, there is nothing for a 3-year or 5-year plan to extend. If you want that in writing before purchase, ask us and we will get it confirmed.

In two cartons. The base is 42 in. L x 30 in. W x 27 in. H at 98 lb gross and the pad set is 45 in. L x 29 in. W x 9 in. H at 23 lb gross. The two arrive separately and have to be joined, so assembly is required unless you take the White Glove upgrade, which covers first-floor delivery, assembly in the room of your choice and removal of all packaging. Standard To Your Door delivery is free to the 48 contiguous states and places the cartons at the front door, first floor only. Inspect both cartons and document any damage at the door, because Human Touch states in writing that shipping damage is not a warranty defect and must be reported at the time of delivery.

Because Human Touch changed the displayed name. Their own storefront now shows this chair as the Perfect Chair PC-610 Omni-Motion Recliner, while the dealer listing and the product URL both still carry Omni-Motion Classic. It is the same chair and the same specification under both names. We keep Classic in the title because that is how it is ordered.

No maximum user height, no voltage or wattage, no motor specification, no recline angle in degrees, no count of zero gravity positions, no heat temperature or zone count, no lumbar travel distance, no wood species behind the hand-carved base, and no packing list beyond the two carton dimensions. Human Touch also runs a set of percentage statistics on this product page with no source, sample or date attached to any of them, and attributes the seated position to a professional recommendation without naming any person or body. We reproduce none of that.

Upright Dimensions: 46 in. L x 32 in. W x 46 in. H
Reclined Dimensions: 64 in. L x 32 in. W x 42 in. H
Seat Dimensions: 23 in. W x 19 in. D x 19 in. H
Product Weight: 92 lb to 101 lb
Maximum Load Weight: 400 lb
Height Range: Not published by Human Touch
Clearance, Rear: 9 in.
Recline Mechanism: Power, independent recline angle and leg elevation
Base: Hand-carved, hand-painted wood
Base Finishes: Walnut, Dark Walnut, Matte Black
Upholstery: Premium Leather or SofHyde by package
Upholstery Packages: Comfort, Performance, Supreme
Heat: Far-infrared Jade Stone Heat System, Supreme package only
Shipping Box 1, Base: 42 in. L x 30 in. W x 27 in. H, 98 lb
Shipping Box 2, Pad Set: 45 in. L x 29 in. W x 9 in. H, 23 lb
Warranty, Structural: 7 years
Warranty, Parts: 7 years
Warranty, Labor: 7 years

Power recline: recline angle and leg elevation adjust independently of each other
Three base finishes: Walnut, Dark Walnut and Matte Black
Three upholstery packages: Comfort, Performance and Supreme, each containing the one below it
Comfort package: cushioned body pad, extended armrests and articulating headrest in Black SofHyde
Performance package: adds Memory Foam PLUS seating and a power-adjustable lumbar system in Premium Leather
Supreme package: adds Far-infrared Jade Stone Heat, integrated controls with power hub and a tuxedo back cover
Premium Leather colors: Oak, Saddle, Gray, Ivory, Black and Espresso on Performance and Supreme
Maximum load weight: 400 lb, the highest Human Touch publishes in this range
Height range: not published by Human Touch on any Perfect Chair
Seat dimensions: 23 in. wide, 19 in. deep, 19 in. high
Rear clearance: 9 in. to reach full recline
Chair weight: 92 lb to 101 lb depending on the package
Two-carton delivery: a 98 lb base and a 23 lb pad set joined on site
Warranty: 7 years structural, 7 years parts, 7 years labor
No extended plan needed: the factory term already covers parts and labor for seven years
White Glove option: first-floor delivery, assembly in your room and packaging removal

Human Touch® products are backed by limited warranties against defects in materials and workmanship. Warranty coverage begins at the time the Consumer purchases the product, and is non-transferable. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. The warranty only applies to the product and does not include any accessories or enhancements. All Human Touch-authorized shipments that are delivered in original, new packaging are warranted to be free from defects in parts, materials and workmanship.

Each tier lists its term as Structural / Parts / Labor, followed by the eligible products.

5-Year Limited Warranty (ZG Chairs)

Term: 5 Year / 3 Year / 3 Year
Products: Gravis ZG (purchased on or after March 1, 2023), Circa ZG Chair

5-Year Limited Warranty

Term: 5 Year / 3 Year / 1 Year
Products: Super Novo 3.0, Novo Flex Massage Chair, Super Novo X, Super Novo 2.0, Super Novo, Novo XT2, Novo XT, Novo, WholeBody ROVE, Certus, Quies, Vesta ZG Chair, Laevo ZG Chair, Gravis ZG (purchased before March 1, 2023), Sana, Opus, AcuTouch 6.1, ZG 5.0, ZG 4.0, HT-Bali, AT 6.0, Navitas Sleep, HT-Ascent 4, HT-9500x, HT-7450

3-Year Limited Warranty

Term: 3 Year / 2 Year / 1 Year
Products: PC-365, WB 8.0, PC-350, WB 7.1, WB 5.1, ZeroG Volito, HT-7120, HT-135, HT-275, HT-5040, HT-3300, ZG 2.0, ZeroG 3.0, Forti, WB 5.0, WB 2.0

2-Year Limited Warranty

Term: 2 Year / 1 Year / 90 Days
Products: iJOY 2720, iJOY 2580, iJOY 2310, iJOY Reveal, iJOY Active 2.0, iJOY 2.1, iJOY 4.0, iJOY Massage Anywhere, iJOY Total Massage

7-Year Perfect Chair Warranty (purchased after January 5, 2022)

Term: 7 Year / 7 Year / 7 Year
Products: PC-610, PC-420, PC-600

5-Year Perfect Chair Warranty (purchased March 1, 2018 – January 4, 2022)

Term: 5 Year / 5 Year / 5 Year
Products: PC-LiVE, PC-600, PC-610, PC-420

Perfect Chair Omni-Motion Warranty (purchased before March 1, 2018)

Term: 5 Year / 3 Year / 3 Year
Products: PC-610, PC-420, PC-600

Perfect Chair Series 2 Warranty

Term: 5 Year / 3 Year / 1 Year
Products: PC-410, PC-500, PC-510

Perfect Chair Warranty

Term: 3 Year / 2 Year / 1 Year
Products: PC-086, PC-085, PC-Rhapsody, PC-Tranquility, PC-8500, PCX-720

Perfect Chair Accessory Warranty

Term: 2 Year / 1 Year / 90 Days
Products: Perfect Chair Laptop Desk, Perfect Chair Media Table, Perfect Chair Accessory Table, Perfect Chair Extending Footrest
Note: Accessories bought in the same order as a Perfect Chair base inherit that base’s warranty. Accessories bought separately carry the 1-Year Standard Warranty.

Effortless Exercise Warranty

Term: N/A / 1 Year / 90 Days
Products: iJOY Board, iJOY Ride

Targeted Relief Products (90-Day)

Term: N/A / N/A / 90 Days
Products: HT-1350, HT-1340, Handhelds

Targeted Relief Products (1-Year)

Term: N/A / N/A / 1 Year
Products: Reflex4, Reflex6, Reflex SWING Pro, Reflex PRO, Reflex SOOTHE, Reflex SOL, Reflex5s, iJOY Foot & Calf, CirQlation 1, CirQlation 2, Reflex 2, HT-1355, HT-1360, Foot Spa, iJoy Foot, Reflex PopUp Foot Massager, Reveal Ottoman Massager, Reflex SOL Plus Massager

Factory Renewed Products

Term: 2 Year / 1 Year / 90 Days
Products: Any model

Elevo

Term: 5 Year / 3 Year / 1 Year
Products: Elevo

Hale Premier Zero Gravity Recliner

Term: 3 Year / 3 Year / 3 Year
Products: Hale Premier Zero Gravity Recliner

This warranty applies only to the original purchaser of the Human Touch consumer product and is not transferable. The warranty applies to products purchased and located in the United States.

Authorized Resellers & Product Eligibility:
This warranty applies only to products purchased from Human Touch or an authorized Human Touch reseller. Products purchased from unauthorized resellers, third-party marketplace sellers, liquidation sales, or private sellers are not eligible for warranty coverage. If you are unsure whether your retailer is authorized, contact Human Touch customer support prior to purchase at support.humantouch.com.

Products that are refurbished for resale or are a retailer floor model have an alternate limited warranty as defined in the Human Touch Resale and Floor Model Consumer Warranty document published separately at support.humantouch.com.

Consumer Use Definition and Coverage Scope:
For the purposes of this warranty, consumer use refers to the use of the product for residential purposes, including but not limited to use in a home or private residence. This warranty applies solely to products used for such residential purposes. Use of this product in a commercial setting — including but not limited to a fitness facility, health club, spa, hotel, corporate facility, or any other commercial establishment — is expressly excluded from this Consumer Warranty. Products placed into commercial use will be subject exclusively to the Human Touch Nationwide Commercial Warranty terms; for details, visit pro.humantouch.com. Human Touch reserves the right to void Consumer Warranty coverage upon determination that the product is or has been used commercially.

Frame Warranty:
Covers defects in materials and workmanship of welded metal frame structure

Electronics Warranty:
Covers defects in materials and workmanship of electronic components

Parts Warranty:

Covers defects in materials/workmanship of parts including upholstery, cushions, plastics, bearings, mechanical parts. While replacement parts may be provided under warranty at no charge, shipping, brokerage, customs duties, and other import-related charges may apply and are the responsibility of the customer where applicable.

Exclusive Remedy:
The exclusive remedy under this warranty shall be the repair or replacement of defective parts or the supply of labor to cure covered defects. Replacement parts may include reconditioned parts restored to as new condition.

Nationwide Service Network:
Labor will be provided by Human Touch’s nationwide network of authorized service technicians for repairs that require a skilled technician and cannot be handled via customer instruction, subject to regional service availability.

Service Requests:
Customers can request service by contacting Human Touch customer support department. Refer to Owner’s Manual for detailed procedures. Warranty service may begin with remote troubleshooting to diagnose the issue. In home service, when available, depends on the product model and the applicable warranty coverage period. Visit support.humantouch.com for support.

Consumer Self-Install Parts:
The following parts are designated for consumer self-installation. Human Touch will provide instructional videos and written guides for all listed parts. A service technician visit will not be dispatched for these components; the consumer is responsible for installation using the provided instructions.

Remote controls (on Massage Chairs and select Recliners)
Body pads
Pillows
Foot/calf massage units

Remote Video Inspection:
Human Touch may, at its discretion, require a remote video inspection as a prerequisite to authorizing warranty parts fulfillment or scheduling an in-home repair visit. Inspections will be conducted using a Human Touch-designated remote inspection tool or platform. The purpose of this process is to validate the reported defect, improve diagnostic accuracy, and reduce unnecessary service dispatches. Failure to participate in a requested video inspection may delay or limit warranty service.

Warranty Exclusions:

This warranty does not cover damage caused by improper use, assembly, maintenance, theft, vandalism, fire, flood, or other natural disasters, unauthorized modifications, or other exclusions outlined in the product Owner's Manual. This includes use of the product in an outdoor environment, exceeding the recommended weight limit, or use beyond intended residential purposes as defined above.

This warranty does not cover normal wear and tear, including but not limited to foam softening from regular use, fabric wear, leather texture or color variation, creasing, or pilling that may occur over time. These conditions are considered normal characteristics of upholstery materials and do not constitute manufacturing defects. Cuts in upholstery are similarly excluded.

This warranty does not cover any loss or damage resulting from: improper use of electrical supply or power accessories, loss of power, electrical disturbances or power surges, dropped product, or failure to follow operating instructions.

This warranty does not cover damage caused by user abuse, defined as use beyond intended consumer purposes or exceeding structural design limits.

This warranty does not cover damage caused by animals, rodents (including but not limited to chewed or contaminated wiring, components, or upholstery), insects, or other pests, regardless of circumstances.

Damage incurred during shipping and handling does not constitute a defect under this warranty and must be reported and documented at the time of delivery. Claims for shipping damage submitted after delivery acceptance will not be honored.

Human Touch reserves the right to determine whether a covered product will be repaired, replaced, or substituted with a comparable product at its discretion. Replacement products are not guaranteed to be identical or current models, and warranty coverage will not exceed the original purchase price of the product.

All warranty replacement chairs shall be delivered via the same method as the original chair, either Residential Threshold or White Glove.

White Glove delivery, installation and assembly, or removal of the original chair may be arranged for an additional fee.

Proper Use:
The product must be used only for intended residential purposes as defined above and in accordance with product instructions and warnings. Damage or failure resulting from unintended use is not covered.

Proper Maintenance:
Maintenance requirements for this product are governed by the Human Touch Owner’s Manual, which is provided as a separate document and incorporated herein by reference. Compliance with all inspection, cleaning, and maintenance procedures set forth in the Owner’s Manual is a condition of warranty coverage. Failure to follow the prescribed maintenance schedule may void warranty coverage for any damage attributable to such failure.

Aggregate Warranty Cost Cap:
Warranty service coverage per unit is subject to the following aggregate limits:

a) Product replacement is limited to one (1) chair per warranty term. Additional replacements are subject to product deductibles for the products set forth in Schedule A.
*The balance of the original products warranty term shall be applied to the replaced product.

b) The aggregate cost of all warranty services rendered for the original purchased unit — including parts, labor, and freight — may not exceed the original purchase price paid by the consumer for that product.

c) The aggregate cost of all warranty services rendered for a replaced unit (a.) — including parts, labor, and freight — may not exceed 50% of the original purchase price paid by the consumer for that product.

d) Warranty service costs will be tracked by serial number. Once the aggregate cost cap is reached, further warranty service is subject to the parts and service deductible, as set forth in Schedule C, or purchase of additional coverage at Human Touch’s discretion.

Service Distance Charge:
Warranty service calls dispatched to locations outside of an identified geographical service market center may be subject to a distance-based travel surcharge in addition to any applicable labor coverage. Distance charge rates and applicable zones are set forth in Schedule B attached hereto and incorporated herein by reference. Human Touch reserves the right to update the distance charge schedule periodically with reasonable notice.

Access for Service:
End user must provide clear access to perform warranty repairs. Any costs associated with providing access are not covered.

Replacement Parts:
Only genuine Human Touch replacement parts may be used for repairs covered by warranty. Use of unapproved parts voids warranty.

Modifications:
Unauthorized modifications or alterations to the product void this warranty.

Disclaimer:
This warranty gives you specific legal rights, and your rights may vary from state to state.

Limits of Liability:
Liability under this warranty shall not exceed the original purchase price of the product. Human Touch shall not be liable for damages caused by delay in rendering services under this warranty.

Entire Warranty:
This constitutes the entire warranty between Human Touch and the purchaser and supersedes prior agreements.

Overall rating: 5.0 / 5 from 2 reviews.

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The chairs are everything I

"The chairs are everything I expected them to be (I have owned two of the older models before)."

— Jerry S. (5/5)

Perfect Chairs arrived in Perfect Conditions

"Chairs arrived on time and were installed as needed. Highly recommend working with this merchant."