Human Touch Perfect Chair PC-420 Massage Chair

Human Touch Perfect Chair PC-420 Zero Gravity Recliner (Performance or Supreme Package)

Human Touch Perfect Chair PC-420 Zero Gravity Recliner (Performance or Supreme Package)

Name: Human Touch Perfect Chair PC-420 Zero Gravity Recliner (Performance or Supreme Package)
Brand: Human Touch
SKU: K-PC-420-002-900-074
Price: 2499.0 USD
Availability: InStock
Rating: 5.0 (1 reviews)

by Human Touch

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Human Touch | Perfect Chair PC-420

Human Touch Perfect Chair PC-420 Classic Manual Plus Recliner

The PC-420 is the manual Perfect Chair. There is no motor in the recline path: you lean back, your own weight carries the seat and the backrest through the arc, and you come forward again by shifting your weight the other way. Everything else about it lines up with the powered PC-610 exactly. The same three base finishes, Walnut, Dark Walnut and Matte Black. The same three upholstery packages, Comfort, Performance and Supreme, with the same contents. The same 400 lb maximum load weight. And the same warranty, which is the strongest Human Touch publishes on anything: 7 years structural, 7 years parts, 7 years labor. One difference decides between these two chairs, and it is the mechanism.

Upright the chair occupies 47 in. L x 31 in. W x 51 in. H. Reclined it runs to 64 in. L x 31 in. W x 31 in. H, which is 11 in. flatter at full recline than the PC-610, and it needs 9 in. of clearance behind it. The seat measures 23 in. wide by 21 in. deep by 18 in. high, the deepest seat of the three Perfect Chairs. Human Touch publishes the chair weight as a range, 73 lb to 82 lb, because the package changes what is in the pad set. It ships in two cartons, a 98 lb base and a 23 lb pad set, and no height range is published on any Perfect Chair. One caveat carries real consequence: a Performance or Supreme PC-420 has powered functions even though the recline is manual, so it still needs an outlet.

Manual recline 3 bases, 3 packages 400 lb capacity 7 years on all three terms

Person reclined flat in the Human Touch Perfect Chair PC-420 Classic Manual Plus in a bright room

Inside the chair

Four Published Parts of the PC-420

The first of these is on every PC-420 and is the reason the chair exists. The other three arrive with the package, and one of them is the caveat nobody reads.

⚖

Manual Recline on Your Own Weight

Human Touch publishes it as a manual recline mechanism that uses your own body weight to transition into a wide range of reclined positions. The arc is the same shape the powered chairs travel; what moves you along it is your mass shifting behind the pivot. There is no motor, no cord and no control in the recline path, which is also to say there is no powered assistance in getting back up. Human Touch publishes no detent count, no lock positions and no count of preset positions.

No motor in the recline

🔌

Powered Parts in a Manual Chair

This is the specification most easily misread. The recline is manual on every PC-420, but the Performance package adds a power-adjustable lumbar system and the Supreme package adds the Far-infrared Jade Stone Heat System plus integrated controls with a power hub and cord management. A Performance or Supreme chair therefore needs mains power for those functions. Only a Comfort PC-420 is a genuinely cordless chair. Human Touch publishes no voltage and no wattage for any of them.

Comfort is the cordless one

🪑

Memory Foam PLUS Seating

Arrives with the Performance package and carries through to Supreme, where Human Touch words it as Memory Foam PLUS conformation. It is the seating layer in the pad set, and it is one of the reasons the published chair weight climbs from 73 lb at the light end to 82 lb at the heavy end. Human Touch publishes no foam density, no thickness and no layer count, so the material name is the whole specification and we add nothing to it.

Performance and Supreme

💤

Articulating Headrest, Magnetic Clasp

The headrest angle moves separately from the backrest, and on this chair Human Touch specifies the fixing as a magnetic clasp, which is a detail it does not publish on the other two Perfect Chairs. The extended armrests come in at Comfort and run the length of the reclined position. The tuxedo back cover is Supreme only. Human Touch publishes no articulation range in degrees and no magnet strength.

Magnetic clasp specified

The numbers

Eight Figures From the PC-420 Spec Table

All eight belong to the PC-420. Two of them separate it from the powered PC-610 on the sheet: it reclines 11 in. flatter and its seat is 2 in. deeper.

🏋

400 lb maximum load weight

Human Touch spec table

📑

7 years structural, 7 parts, 7 labor

Human Touch warranty schedule

📏

Height range not published

True of all three Perfect Chairs

📍

9 in. rear clearance

Space to recline

💰

Seat 23 in. W x 21 in. D x 18 in. H

Deepest Perfect Chair seat

⚖

Chair weight 73 lb to 82 lb

Varies with the package

🏠

Upright 47 in. L x 31 in. W x 51 in. H

Reclined 64 in. L at 31 in. H

📦

Two cartons, 98 lb and 23 lb

Base and pad set ship apart

Mechanism

Power Recline and Manual Recline

Across the six recliners on this site, five recline under power and this one does it on body weight. It is the only specification that separates the PC-420 from the PC-610, so it is worth understanding properly before you pick between two chairs that are otherwise the same.

Manual recline

Body Weight Does the Work

In under the arm is where a manual chair keeps its recline, and there is no motor anywhere in that path. The arc is cut into the base geometry and gravity does the rest: shift your weight behind the pivot and the seat and the back rotate together, bring it forward again and you come up. A powered chair such as the PC-610 puts a motor between the base and the seat frame, and it moves you. Here you move the chair. Human Touch publishes no count of positions, no detents and no lock points, so it settles where your weight sits.

Recline runs on body weight with no motor in the path
No position count, no detents and no lock points published
Human Touch calls the result a wide range of reclined positions
Hand-finished solid wood base
Maximum load weight 400 lb

Body-weight recline No recline motor 400 lb rated

Full recline

The Manual Chair Lays Out Flatter

Fully back, the mechanism changes the geometry a little. The PC-420 reclines to 31 in. high where the PC-610 stops at 42 in., so this is the flatter of the two at full recline, and the reclined footprint is 64 in. L x 31 in. W x 31 in. H. Upright it stands 51 in. tall, the tallest of the three Perfect Chairs, on a 47 in. by 31 in. floor plan, and it needs 9 in. of clearance behind it to get there. The seat measures 23 in. wide by 21 in. deep by 18 in. high.

Reclined 64 in. L x 31 in. W x 31 in. H
Upright 47 in. L x 31 in. W x 51 in. H
Rear clearance 9 in.
Seat 23 in. W x 21 in. D x 18 in. H, the deepest of the three Perfect Chairs
Chair weight published as a range, 73 lb to 82 lb

31 in. reclined height 9 in. clearance Deepest seat of the three

Woman seated in the tan leather Human Touch Perfect Chair PC-420 Classic Manual Plus

In the room

Pick It for the Person Who Will Sit in It

In use the test is easy to run and easy to get wrong on paper. If the person using the chair is comfortable shifting their weight to start and stop the motion, a manual chair does the same job with fewer parts to fail and no cord for the recline. If getting back out again is the harder problem, look at a lift chair: the Laevo ZG is the only chair here with powered lift assist, and it carries a 285 lb maximum load weight against 400 lb on this one.

Comfort, Performance and Supreme are the same three packages as on the PC-610
Performance adds a power-adjustable lumbar system, Supreme adds far-infrared jade stone heat
Above Comfort the chair has to reach an outlet even though the recline is manual
7 years structural, 7 years parts and 7 years labor on every package
Ships as two cartons, a 98 lb base and a 23 lb pad set

Manual with powered extras 7-year coverage Two-carton delivery

Compare

Three Perfect Chairs, One Decision

The PC-420 and the PC-610 are the same chair with two different mechanisms, and they share the 7-year warranty. The PC-365 gives up finish choice and most of that warranty.

Perfect Chair PC-365 Classic Power

The only Perfect Chair sold as one part number with its pad set included, in a single Dark Walnut and Espresso combination.

Power recline One fixed finish 400 lb capacity 3-year structural

Shop the PC-365

Perfect Chair PC-610 Omni-Motion Classic

Power recline across three base finishes and three upholstery packages, and the longest labor coverage Human Touch publishes on anything.

Power recline 3 bases, 3 packages 400 lb capacity 7-year labor

Shop the PC-610

You're Here

Perfect Chair PC-420 Classic Manual Plus

The manual-recline Perfect Chair, with the same three finishes, three packages and 7-year labor coverage as the powered PC-610.

Manual recline 3 bases, 3 packages 400 lb capacity 7-year labor

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Questions

Frequently Asked Questions

The recline mechanism, and on the published specification that is the only difference that decides anything. This chair reclines on your own body weight; the PC-610 reclines under power on two independent axes. Both offer the same three base finishes and the same three upholstery packages with the same contents, both carry a 400 lb maximum load weight, both need 9 in. of rear clearance, and both are warranted 7 years structural, 7 years parts and 7 years labor. The dimensions differ slightly: this chair is 47 in. L x 31 in. W x 51 in. H upright and reclines to 31 in. high, where the PC-610 is 46 in. L x 32 in. W x 46 in. H upright and reclines to 42 in.

You shift your weight behind the pivot and the seat and backrest rotate together through the arc cut into the base; you come forward again by moving your weight the other way. Human Touch words it as a mechanism that uses your own body weight to transition into a wide range of reclined positions. There is no motor, no cord and no control in the recline path, and no powered assistance in coming back up. Human Touch publishes no detent count and no lock positions, so where the chair settles depends on where your weight is.

It depends entirely on the package, and this is the detail most easily missed. A Comfort PC-420 has no powered function at all and needs no outlet. A Performance PC-420 has a power-adjustable lumbar system. A Supreme PC-420 adds the Far-infrared Jade Stone Heat System and integrated controls with a power hub and cord management. So Performance and Supreme chairs need mains power even though the recline is worked by hand. Human Touch publishes no voltage and no wattage for any configuration, so plan an outlet within reach of the chair position.

The three packages are cumulative and identical to the ones on the PC-610. Comfort is a cushioned body pad, extended armrests and an articulating headrest, in Black SofHyde only. Performance adds Memory Foam PLUS seating and the power-adjustable lumbar system, in Premium Leather. Supreme adds the Far-infrared Jade Stone Heat System, integrated controls with a power hub and cord management, and a tuxedo back cover, in Premium Leather. The package also sets the material and therefore the color list, which the PC-610 page explains in full.

Three base finishes: Walnut, Dark Walnut and Matte Black. The pad set color follows the package. Comfort is Black SofHyde with no alternative. Performance and Supreme are Premium Leather, and Human Touch's own storefront lists Oak, Saddle, Gray, Ivory, Black and Espresso. Our variants are built as base finish crossed with package, so name the leather color you want when you order and we will confirm it with Human Touch before the order is placed.

Human Touch publishes no height range for the PC-420, and none for the PC-610 or PC-365 either. Height range appears only on their massage chairs and on the three ZG chairs. The nearest published figures are the seat at 23 in. wide by 21 in. deep by 18 in. high, the deepest Perfect Chair seat, and the reclined length of 64 in. We will not print a ceiling Human Touch has not published. If a specific user height decides the purchase, ask us and we will put the question to Human Touch in writing.

It is Human Touch's published figure for this chair, and all three Perfect Chairs carry it. It is the highest maximum load weight Human Touch publishes in this range. Do not carry it across to the ZG chairs: the Laevo ZG and the Vesta ZG are both rated 285 lb. That gap matters most on the Laevo, because it is the lift chair and the one people shop for a heavier user.

Upright it occupies 47 in. L x 31 in. W x 51 in. H. Reclined it occupies 64 in. L x 31 in. W x 31 in. H and it needs 9 in. of clearance behind it. It lays out flatter than either of the other two Perfect Chairs, so plan the floor against the 64 in. reclined length and keep the chair 9 in. off the wall.

Three terms, all running the full length: 7 years structural, 7 years parts, 7 years labor. Human Touch's warranty schedule places the PC-610, PC-420 and PC-600 in this band for units purchased from 5 January 2022. It is worth stating plainly because it is unusual: on most Human Touch products the headline figure covers only the frame, and the PC-365 is 3 years structural with 1 year labor despite also being a Perfect Chair. Exclusions Human Touch names include normal wear such as foam softening, leather texture variation and creasing, damage from animals or pests, and damage from power surges.

No. The zero gravity recliner protection plans name four chairs, the Gravis ZG, Laevo ZG, Vesta ZG and PC-365, and the PC-420 is not one of them. With 7 years of parts and 7 years of labor from the factory there is nothing left for a 3-year or 5-year plan to extend. If you want that confirmed in writing before purchase, ask us.

In two cartons. The base is 38 in. L x 31 in. W x 27 in. H at 98 lb gross and the pad set is 45 in. L x 29 in. W x 9 in. H at 23 lb gross. The two arrive separately and have to be joined, so assembly is required unless you take the White Glove upgrade, which covers first-floor delivery, assembly in the room of your choice and removal of all packaging. Standard To Your Door delivery is free to the 48 contiguous states and leaves the cartons at the front door, first floor only. Inspect both at the door and document any damage, because Human Touch states in writing that shipping damage is not a warranty defect and must be reported at the time of delivery.

Human Touch publishes no certification statement on the PC-420 page, so we assert none. No UL, ETL, CSA, FDA, CE or FCC mark appears anywhere on their product page for this chair, including on the Supreme configuration that carries a powered heat system. If certification documentation is a condition of your purchase, ask us and we will request it from Human Touch in writing before you order.

No maximum user height, no voltage or wattage, no recline angle in degrees, no detent or lock positions, no count of zero gravity positions, no heat temperature or zone count, no lumbar travel distance, no foam density or thickness, no wood species behind the hand-finished base, and no packing list beyond the two carton dimensions. Human Touch also attributes the recline concept to outside research without naming a study, an institution or an author, and runs unsourced percentage statistics on the page. We reproduce neither.

Upright Dimensions: 47 in. L x 31 in. W x 51 in. H
Reclined Dimensions: 64 in. L x 31 in. W x 31 in. H
Seat Dimensions: 23 in. W x 21 in. D x 18 in. H
Product Weight: 73 lb to 82 lb
Maximum Load Weight: 400 lb
Height Range: Not published by Human Touch
Clearance, Rear: 9 in.
Recline Mechanism: Manual, driven by the user's own body weight
Base: Hand-finished solid wood
Base Finishes: Walnut, Dark Walnut, Matte Black
Upholstery: Premium Leather or SofHyde by package
Upholstery Packages: Comfort, Performance, Supreme
Heat: Far-infrared Jade Stone Heat System, Supreme package only
Shipping Box 1, Base: 38 in. L x 31 in. W x 27 in. H, 98 lb
Shipping Box 2, Pad Set: 45 in. L x 29 in. W x 9 in. H, 23 lb
Warranty, Structural: 7 years
Warranty, Parts: 7 years
Warranty, Labor: 7 years

Manual recline: your own body weight carries the seat and backrest through the arc
No motor in the recline path: nothing to plug in for the recline itself
Three base finishes: Walnut, Dark Walnut and Matte Black
Three upholstery packages: Comfort, Performance and Supreme, each containing the one below it
Comfort package: cushioned body pad, extended armrests and articulating headrest in Black SofHyde
Performance package: adds Memory Foam PLUS seating and a power-adjustable lumbar system in Premium Leather
Supreme package: adds Far-infrared Jade Stone Heat, integrated controls with power hub and a tuxedo back cover
Powered parts above Comfort: Performance and Supreme chairs still need mains power
Articulating headrest: fixed by a magnetic clasp on this model
Maximum load weight: 400 lb, the same as the PC-610 and PC-365
Height range: not published by Human Touch on any Perfect Chair
Seat dimensions: 23 in. wide, 21 in. deep, 18 in. high, the deepest Perfect Chair seat
Reclines flatter: 31 in. high at full recline against 42 in. on the PC-610
Two-carton delivery: a 98 lb base and a 23 lb pad set joined on site
Warranty: 7 years structural, 7 years parts, 7 years labor
White Glove option: first-floor delivery, assembly in your room and packaging removal

Human Touch® products are backed by limited warranties against defects in materials and workmanship. Warranty coverage begins at the time the Consumer purchases the product, and is non-transferable. Warranties are only valid within the United States and Canada, provided the equipment has been operated according to the instructions accompanying it. The warranty only applies to the product and does not include any accessories or enhancements. All Human Touch-authorized shipments that are delivered in original, new packaging are warranted to be free from defects in parts, materials and workmanship.

Each tier lists its term as Structural / Parts / Labor, followed by the eligible products.

5-Year Limited Warranty (ZG Chairs)

Term: 5 Year / 3 Year / 3 Year
Products: Gravis ZG (purchased on or after March 1, 2023), Circa ZG Chair

5-Year Limited Warranty

Term: 5 Year / 3 Year / 1 Year
Products: Super Novo 3.0, Novo Flex Massage Chair, Super Novo X, Super Novo 2.0, Super Novo, Novo XT2, Novo XT, Novo, WholeBody ROVE, Certus, Quies, Vesta ZG Chair, Laevo ZG Chair, Gravis ZG (purchased before March 1, 2023), Sana, Opus, AcuTouch 6.1, ZG 5.0, ZG 4.0, HT-Bali, AT 6.0, Navitas Sleep, HT-Ascent 4, HT-9500x, HT-7450

3-Year Limited Warranty

Term: 3 Year / 2 Year / 1 Year
Products: PC-365, WB 8.0, PC-350, WB 7.1, WB 5.1, ZeroG Volito, HT-7120, HT-135, HT-275, HT-5040, HT-3300, ZG 2.0, ZeroG 3.0, Forti, WB 5.0, WB 2.0

2-Year Limited Warranty

Term: 2 Year / 1 Year / 90 Days
Products: iJOY 2720, iJOY 2580, iJOY 2310, iJOY Reveal, iJOY Active 2.0, iJOY 2.1, iJOY 4.0, iJOY Massage Anywhere, iJOY Total Massage

7-Year Perfect Chair Warranty (purchased after January 5, 2022)

Term: 7 Year / 7 Year / 7 Year
Products: PC-610, PC-420, PC-600

5-Year Perfect Chair Warranty (purchased March 1, 2018 – January 4, 2022)

Term: 5 Year / 5 Year / 5 Year
Products: PC-LiVE, PC-600, PC-610, PC-420

Perfect Chair Omni-Motion Warranty (purchased before March 1, 2018)

Term: 5 Year / 3 Year / 3 Year
Products: PC-610, PC-420, PC-600

Perfect Chair Series 2 Warranty

Term: 5 Year / 3 Year / 1 Year
Products: PC-410, PC-500, PC-510

Perfect Chair Warranty

Term: 3 Year / 2 Year / 1 Year
Products: PC-086, PC-085, PC-Rhapsody, PC-Tranquility, PC-8500, PCX-720

Perfect Chair Accessory Warranty

Term: 2 Year / 1 Year / 90 Days
Products: Perfect Chair Laptop Desk, Perfect Chair Media Table, Perfect Chair Accessory Table, Perfect Chair Extending Footrest
Note: Accessories bought in the same order as a Perfect Chair base inherit that base’s warranty. Accessories bought separately carry the 1-Year Standard Warranty.

Effortless Exercise Warranty

Term: N/A / 1 Year / 90 Days
Products: iJOY Board, iJOY Ride

Targeted Relief Products (90-Day)

Term: N/A / N/A / 90 Days
Products: HT-1350, HT-1340, Handhelds

Targeted Relief Products (1-Year)

Term: N/A / N/A / 1 Year
Products: Reflex4, Reflex6, Reflex SWING Pro, Reflex PRO, Reflex SOOTHE, Reflex SOL, Reflex5s, iJOY Foot & Calf, CirQlation 1, CirQlation 2, Reflex 2, HT-1355, HT-1360, Foot Spa, iJoy Foot, Reflex PopUp Foot Massager, Reveal Ottoman Massager, Reflex SOL Plus Massager

Factory Renewed Products

Term: 2 Year / 1 Year / 90 Days
Products: Any model

Elevo

Term: 5 Year / 3 Year / 1 Year
Products: Elevo

Hale Premier Zero Gravity Recliner

Term: 3 Year / 3 Year / 3 Year
Products: Hale Premier Zero Gravity Recliner

This warranty applies only to the original purchaser of the Human Touch consumer product and is not transferable. The warranty applies to products purchased and located in the United States.

Authorized Resellers & Product Eligibility:
This warranty applies only to products purchased from Human Touch or an authorized Human Touch reseller. Products purchased from unauthorized resellers, third-party marketplace sellers, liquidation sales, or private sellers are not eligible for warranty coverage. If you are unsure whether your retailer is authorized, contact Human Touch customer support prior to purchase at support.humantouch.com.

Products that are refurbished for resale or are a retailer floor model have an alternate limited warranty as defined in the Human Touch Resale and Floor Model Consumer Warranty document published separately at support.humantouch.com.

Consumer Use Definition and Coverage Scope:
For the purposes of this warranty, consumer use refers to the use of the product for residential purposes, including but not limited to use in a home or private residence. This warranty applies solely to products used for such residential purposes. Use of this product in a commercial setting — including but not limited to a fitness facility, health club, spa, hotel, corporate facility, or any other commercial establishment — is expressly excluded from this Consumer Warranty. Products placed into commercial use will be subject exclusively to the Human Touch Nationwide Commercial Warranty terms; for details, visit pro.humantouch.com. Human Touch reserves the right to void Consumer Warranty coverage upon determination that the product is or has been used commercially.

Frame Warranty:
Covers defects in materials and workmanship of welded metal frame structure

Electronics Warranty:
Covers defects in materials and workmanship of electronic components

Parts Warranty:

Covers defects in materials/workmanship of parts including upholstery, cushions, plastics, bearings, mechanical parts. While replacement parts may be provided under warranty at no charge, shipping, brokerage, customs duties, and other import-related charges may apply and are the responsibility of the customer where applicable.

Exclusive Remedy:
The exclusive remedy under this warranty shall be the repair or replacement of defective parts or the supply of labor to cure covered defects. Replacement parts may include reconditioned parts restored to as new condition.

Nationwide Service Network:
Labor will be provided by Human Touch’s nationwide network of authorized service technicians for repairs that require a skilled technician and cannot be handled via customer instruction, subject to regional service availability.

Service Requests:
Customers can request service by contacting Human Touch customer support department. Refer to Owner’s Manual for detailed procedures. Warranty service may begin with remote troubleshooting to diagnose the issue. In home service, when available, depends on the product model and the applicable warranty coverage period. Visit support.humantouch.com for support.

Consumer Self-Install Parts:
The following parts are designated for consumer self-installation. Human Touch will provide instructional videos and written guides for all listed parts. A service technician visit will not be dispatched for these components; the consumer is responsible for installation using the provided instructions.

Remote controls (on Massage Chairs and select Recliners)
Body pads
Pillows
Foot/calf massage units

Remote Video Inspection:
Human Touch may, at its discretion, require a remote video inspection as a prerequisite to authorizing warranty parts fulfillment or scheduling an in-home repair visit. Inspections will be conducted using a Human Touch-designated remote inspection tool or platform. The purpose of this process is to validate the reported defect, improve diagnostic accuracy, and reduce unnecessary service dispatches. Failure to participate in a requested video inspection may delay or limit warranty service.

Warranty Exclusions:

This warranty does not cover damage caused by improper use, assembly, maintenance, theft, vandalism, fire, flood, or other natural disasters, unauthorized modifications, or other exclusions outlined in the product Owner's Manual. This includes use of the product in an outdoor environment, exceeding the recommended weight limit, or use beyond intended residential purposes as defined above.

This warranty does not cover normal wear and tear, including but not limited to foam softening from regular use, fabric wear, leather texture or color variation, creasing, or pilling that may occur over time. These conditions are considered normal characteristics of upholstery materials and do not constitute manufacturing defects. Cuts in upholstery are similarly excluded.

This warranty does not cover any loss or damage resulting from: improper use of electrical supply or power accessories, loss of power, electrical disturbances or power surges, dropped product, or failure to follow operating instructions.

This warranty does not cover damage caused by user abuse, defined as use beyond intended consumer purposes or exceeding structural design limits.

This warranty does not cover damage caused by animals, rodents (including but not limited to chewed or contaminated wiring, components, or upholstery), insects, or other pests, regardless of circumstances.

Damage incurred during shipping and handling does not constitute a defect under this warranty and must be reported and documented at the time of delivery. Claims for shipping damage submitted after delivery acceptance will not be honored.

Human Touch reserves the right to determine whether a covered product will be repaired, replaced, or substituted with a comparable product at its discretion. Replacement products are not guaranteed to be identical or current models, and warranty coverage will not exceed the original purchase price of the product.

All warranty replacement chairs shall be delivered via the same method as the original chair, either Residential Threshold or White Glove.

White Glove delivery, installation and assembly, or removal of the original chair may be arranged for an additional fee.

Proper Use:
The product must be used only for intended residential purposes as defined above and in accordance with product instructions and warnings. Damage or failure resulting from unintended use is not covered.

Proper Maintenance:
Maintenance requirements for this product are governed by the Human Touch Owner’s Manual, which is provided as a separate document and incorporated herein by reference. Compliance with all inspection, cleaning, and maintenance procedures set forth in the Owner’s Manual is a condition of warranty coverage. Failure to follow the prescribed maintenance schedule may void warranty coverage for any damage attributable to such failure.

Aggregate Warranty Cost Cap:
Warranty service coverage per unit is subject to the following aggregate limits:

a) Product replacement is limited to one (1) chair per warranty term. Additional replacements are subject to product deductibles for the products set forth in Schedule A.
*The balance of the original products warranty term shall be applied to the replaced product.

b) The aggregate cost of all warranty services rendered for the original purchased unit — including parts, labor, and freight — may not exceed the original purchase price paid by the consumer for that product.

c) The aggregate cost of all warranty services rendered for a replaced unit (a.) — including parts, labor, and freight — may not exceed 50% of the original purchase price paid by the consumer for that product.

d) Warranty service costs will be tracked by serial number. Once the aggregate cost cap is reached, further warranty service is subject to the parts and service deductible, as set forth in Schedule C, or purchase of additional coverage at Human Touch’s discretion.

Service Distance Charge:
Warranty service calls dispatched to locations outside of an identified geographical service market center may be subject to a distance-based travel surcharge in addition to any applicable labor coverage. Distance charge rates and applicable zones are set forth in Schedule B attached hereto and incorporated herein by reference. Human Touch reserves the right to update the distance charge schedule periodically with reasonable notice.

Access for Service:
End user must provide clear access to perform warranty repairs. Any costs associated with providing access are not covered.

Replacement Parts:
Only genuine Human Touch replacement parts may be used for repairs covered by warranty. Use of unapproved parts voids warranty.

Modifications:
Unauthorized modifications or alterations to the product void this warranty.

Disclaimer:
This warranty gives you specific legal rights, and your rights may vary from state to state.

Limits of Liability:
Liability under this warranty shall not exceed the original purchase price of the product. Human Touch shall not be liable for damages caused by delay in rendering services under this warranty.

Entire Warranty:
This constitutes the entire warranty between Human Touch and the purchaser and supersedes prior agreements.

Overall rating: 5.0 / 5 from 1 reviews.

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Second time around

"The old chair served us well for many years but needed to be replaced. I found the customer service was very good, price was best comparing apples to apples and the delivery service was easy and done as expected. We ordered another chair from Recovery for Athletes because buying from them was a good experience."

— Cari G. (5/5)